Administration Officer

Administration Officer (AO)

Location: Horsham (Hurst Rd, Horsham RH12 2ET)
Pay rate: £13.25 per hour

If you're someone who thrives in a busy, people-focused environment and takes pride in getting things right, this is a great opportunity to support court operations and deliver a professional service to the public.

What you'll be doing:

• Clerking/ushering in court, helping proceedings run smoothly
• Providing day-to-day administration support to the courts from the office
• Preparing papers and files for hearings and meetings, processing and handling sensitive information accurately
• Creating and updating digital records, interpreting information on court files and accurately resulting outcomes
• Supporting the smooth running of court proceedings, including preparing court/hearing rooms efficiently
• Acting as a first point of contact when needed-welcoming court users, including members of the public and legal representatives (some may include vulnerable witnesses)
• Communicating with the public, judiciary, and other court/tribunal users via face to face, telephone, digital and written channels

What you'll bring:

• Strong customer service skills and the ability to work in a service-led, customer-facing role
• Good digital and administrative ability, with excellent attention to detail
• Confident communication and strong organisational skills
• Resilience and empathy when handling sensitive information and situations
• Adaptability and multitasking-comfortable moving between office-based duties and in-court support
• A collaborative, flexible approach to teamwork and delivering operational objectives

Additional information:

• Full-time, office-based role working 37 hours, Monday to Friday
• Clearance required: Standard/Enhanced DBS

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.