Administration Manager

InHealth sees more than 5 million patients each year and diagnostic imaging is one of the busiest services that we provide. Following the Michael Richards report, it was highlighted that diagnostic services should be delivered by a new approach to provide more accessibility to people in the community away from acute settings. We at InHealth are excited to partner with the NHS to develop new Community Diagnostic Centres to support this vision. We have opened a Community Diagnostic Centre in Maypole, South Birmingham and are actively recruiting to build a passionate and dedicated team to enhance the availability of diagnostic radiography in the community, while enhancing your own career.

Hours: Monday-Friday, 37.5 hours a week, with additional weekend on call
Location: Maypole, Birmingham

Job responsibilities

Support the Service Manager with the day to day running of the service, and oversee the Clinic Support team as required to ensure the smooth running of the service. Provide KPI and audit data to the Service Manager, and ensure all contractual requirements are met in partnership with the NHS.

• Monthly KPI reports
• Oversee and ensure regular audits take place
• Induct, support and train clinical support staff
• Support with rotas as required
• Work with the clinical leads to gather information as needed for reports
• Support the clinical support team where needed
• Understand NHS partnership contractual agreements and the information required to report on them to the Service Manager
• Understand internal compliance and policies
• Support in the recruitment of clinical support staff
• Respect patients' and service users' customs, values and spiritual beliefs, ensuring their views are sought and taken into account
• Support patient bookings and maintain accurate, up to date patient information systems

Qualifications and experience

• A high level of professionalism and technical standard of work
• Aptitude towards improving quality
• The ability to work in a multidisciplinary team
• Understanding of the Data Protection Act, Caldicott Principles and GDPR
• A strong team player attitude, being supportive, caring, reliable and trustworthy
• The ability to stay calm when working under pressure in a busy environment
• A positive attitude, taking pride in work and passionate about the service provided
• Proven leadership skills
• Ability to prioritise and work independently
• Experience in a similar role, or ready to take the next step in your career
• Healthcare industry experience desirable
• Proficiently working with Word, Powerpoint and Excel
• Monthly reporting experience
• Supporting team members' development and training
• Producing regular reports for senior management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to be made to the Disclosure and Barring Service.