Administration Assistant

Administration Assistant

Salary £27,274 to £28,608 per annum

Full time, permanent position

Valued at approximately £12bn, NILGOSC is the largest pension fund in Northern Ireland and we are looking for an organised, reliable and customer-focused Administration Assistant to join our Admin Support Team. You will play an important role in supporting the delivery of a high-quality service to NILGOSC pension scheme members, employers and other stakeholders.

About the Role

Working as part of a small team, you will provide a comprehensive administration and records management service to the organisation, with particular support to our Pensions teams. You will also provide reception/front-of-house services and support a range of corporate and administrative activities. Your responsibilities will include:

• processing incoming correspondence, scanning and saving documentation to pension records and setting up work tasks;
• managing shared email inboxes and ensuring correspondence and queries are dealt with or escalated promptly;
• providing reception cover, including dealing professionally with telephone enquiries and visitors and processing outgoing post;
• assisting with meeting room set up and providing general administrative support.

What We're Looking For

To be considered for the role, you must have:

• five GCSEs at grade C or above, or equivalents
• at least 6-12 months' administration experience in an office environment;
• excellent administrative, organisational and communications skills, good attention to detail, an ability to manage a high volume of work and competing priorities; an excellent telephone manner; a professional, flexible and proactive approach; and be a team player.

Experience in a reception/front-of-house role, more extensive office administration experience, and experience using SharePoint and/or scanning equipment or software would be advantageous. GCSE English Language and Mathematics at grade C or above, or equivalent, are also desirable.

Please note: where a high volume of applications is received, NILGOSC reserves the right to use one or more of the desirable criteria to assist with shortlisting.

If using equivalent qualifications, you must state what they are and how they are equivalent. Without providing evidence of equivalency, the panel will not be able to consider your application further.

You will be asked to provide evidence of all qualifications should you be successful. Failure to do so will result in withdrawal of any offer of employment.

What you get in return:

• 35 hours per week (Monday to Friday)
• flexitime options
• 23 days annual leave and 12 statutory holidays per year
• one personal and one team wellness day each year
• convenient location with ample free, on-street parking
• generous pension and life cover as a member of the Local Government Pension Scheme (NI)

Applicants should note that this is an office-based role.

For further information and to submit your application/CV, click the Apply button which will redirect you to our recruitment portal.

Closing date for applications: 10.00 am on 26 November 2026.

For shortlisted applicants it is anticipated that interviews will take place during weeks commencing 7 December and 14 December 2026.

Please note that future vacancies may be filled from a waiting list, which will be held following this competition.

We do not require any assistance or CVs from agencies at this stage

NILGOSC is committed to an Equal Opportunities Policy and to appointing the best person for the job irrespective of religion, political opinion, gender, disability, racial group, age, marital status, sexual orientation or whether or not you have dependants. However, as employees with a disability and males are currently underrepresented in our workforce we would particularly welcome applicants from these groupings. All appointments will be made on merit.