Administration Assistant

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role.

An opportunity has arisen for a Part Time Administrative Assistant to join our friendly admin team based in the Driffield office. We are ideally looking for the successful candidate to work 4 days Monday to Thursday - 22.5 hours per week, may consider 5 days (can be discussed at interview)

We are looking to recruit an experienced, enthusiastic and highly-motivated individual who will provide administrative support to the CAMHS Team.

Candidates must be organised and able to work to tight deadlines, whilst maintaining accuracy and attention to detail. Excellent communication skills and a friendly, approachable nature are essential for this role, especially during telephone contact with patients, staff and the general public

Word Processing to RSA II/OCR II or equivalent, proficient keyboard skills, experience in the use of Microsoft Office/Word packages and a good standard of English are essential attributes. The ability to prioritise workload, whilst maintaining flexibility in response to the changing needs of the department and adopting a proactive approach to work, are also necessary traits.

You must possess excellent communication and problem solving skills, be educated to NVQ2 or have equivalent experiential learning.

Main duties of the job

You will be required to undertake administrative and reception duties, deal with telephone enquiries from patients' regarding their appointments, data inputting, booking and re-arranging of appointments by letter or phone and other general office duties.

The role is varied and you will need the ability to work as part of a team and use your initiative in day to day tasks.

You will also be required to input data onto the patient administration system (SystmOne).

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

Person Specification Qualifications

• 2 G.C.S.E 's including English and Maths
• Standard Keyboard skills RSA 2 ECDL, or demonstrable experience.

Knowledge

• To have some knowledge of office procedures, clerical/reception work

Experience

• Experience in the operation and use of Microsoft Office products
• Effective organisational and interpersonal skills with the ability to deal with people at all levels
• Knowledge of Trust IT systems eg S1 as appropriate to work area

Skills and Competencies

• Able to demonstrate effective inter-personal communication skills, electronic, written and oral
• Able to prioritise and plan work effectively and work within deadlines
• Ability to work effectively as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.