Admin Reception

Admin Receptionist

Location: Basildon Tractor Plant. Reporting to: Supervisor. Hours: Monday to Friday 08:00 to 17:00. Pay Rate: £13.68 per hour (paid weekly).

We are seeking a highly professional and proactive individual to join our team as Admin Building Receptionist at the Basildon Tractor Plant. This is a key frontline role where you will act as the first point of contact for visitors, clients, and contractors. You will play an essential part in maintaining a safe, secure, and welcoming environment. You will be someone who naturally presents a positive attitude and enjoys interacting with people. A large portion of your role will involve answering the switchboard and dealing with a wide range of enquiries, so you must be confident, approachable, and professional at all times.

About the Role

In this position, you will provide a comprehensive reception and administration service. You will welcome all visitors and contractors to site, ensuring they are properly signed in, briefed, and directed in a professional manner. You will carry out inductions for visitors and contractors, ensuring all safety and security requirements are clearly communicated. You will also manage the issuing and tracking of pool vehicles, ensuring all records are maintained accurately. In addition, you will support mailroom operations, including handling incoming and outgoing post and related administrative duties. You will be responsible for operating the site switchboard, handling calls efficiently and courteously while directing enquiries to the appropriate departments. You will also carry out a variety of administrative functions and a good working knowledge of the Microsoft Office package will be beneficial.

What We Are Looking For

You will have an excellent command of the English language, both written and spoken, enabling you to communicate clearly, professionally, and confidently at all levels. You will be IT literate, comfortable using standard systems for logging information, managing bookings, and handling communications. Most importantly, you will be a positive and professional individual who takes pride in delivering excellent customer service. You will spend a significant amount of time engaging with people, whether face-to-face or over the phone, so your ability to remain courteous, helpful, and calm under pressure is essential.

If you are a motivated, positive individual with the required licences and experience, we would welcome your application.

Key Attributes

• Reliable, punctual, and highly presentable.
• Strong interpersonal and communication skills.
• Confidence to manage both routine duties and unexpected situations.
• Ownership of tasks and maintain high standards at all times.
• Team player who can also work independently when required.