Admin Officer - Microenterprise Team 15/05/2026 Ardrossan

Admin Officer - Microenterprise Team 15/05/2026 ALN Ardrossan

Job Description

POST: Administration Officer

ACCOUNTABLE TO: Microenterprise Manager & Chief Executive

HOURS: 25 hours per week on days to be agreed. Some flexibility in working days will be required to suit the needs of customers and of the service.

HOURLY RATE: £13.50 per hour

LOCATION: AILN, The Michael Lynch Centre for Enterprise, Ardrossan. Attendance at events and meetings in South Ayrshire will be required.

Purpose of the Post

The post holder will undertake a range of administrative duties to support the work of AILN'S CAYRLocal Micro enterprise project. AILN's offices are based in Ardrossan, however the micro enterprise project is a South Ayrshire only project, therefore some time will be spent in South Ayrshire.

Duties of the Post

1. To provide administrative support to the Micro enterprise Manager.
2. To set up and generate reports from events for staff monitoring purposes and future planning.
3. To support Micro with on boarding start up paperwork, client files, monitoring.
4. To attend meetings/events including with other agencies engaged in similar areas of work.
5. To attend recruitment events to raise awareness of the micro enterprise opportunities.
6. Update Excel documents to track micro clients budget usage.
7. To manage accommodation bookings, catering and other administrative arrangements for workshops, training sessions and organisational events.
8. Through telephone/email, interviews to gather and present information relating to customer and volunteer satisfaction with the micro enterprise project.
9. Any other duties as requested by AILN micro enterprise coordinator/Chrief Executive that are commensurate with the job description and salary for the post.
10. To accurately maintain news and information in appropriate formats on AILN's CAYRLocal social media outlets.
11. Any reasonable design/admin duties to support other posts.

Person Specification

Qualifications

• Evidence of educational qualifications gained at school, college or university.

Knowledge of:

• Administrative tasks and systems.
• The role of Health & Social Care in supporting people.
• Committed to anti-discriminatory practice.

Experience of:

• Working in an office environment.
• MS Office, awareness of social media.
• Using e-mail and internet.
• Working on own initiative and as part of a team.
• Organising events.
• Monitoring and spotting trends.

Skills/Abilities

• Good listening, communication and interpersonal skills.
• Good written skills.
• Proven ability to organise, prioritise and manage own work.
• Ability to communicate with people in a sensitive and person centred manner, including people who require support, carers, other professionals and members of the public.
• Ability to organise, plan and prioritise own work and meet deadlines whilst remaining responsive to others.

Other

• Given the project is based in South Ayrshire, a current driving licence and access to a car would be beneficial, all work related expenses i.e. mileage would be reimbursed.
• By prior arrangement able to work hours flexibly, including very occasional evening events to suit the needs of the service.
• Must be willing to comply with AILN's policies and procedures.
• Must participate in staff team meetings and in supervision sessions with the Line Manager of this post.
• Must maintain confidentiality in relation to AILN service users, other stakeholders and AILN's business activities.
• Must carry out the duties of this post with due regard to Equal Opportunities and Non Discriminatory practice.