Admin Assistant - Construction Company

To provide administrative support to operational, commercial and management teams within a busy construction and maintenance business. The role will ensure efficient day-to-day office operations, accurate record keeping, effective communication with clients and subcontractors, and support the delivery of repairs, voids and planned maintenance contracts.

Key Responsibilities

General Administration

• Answer incoming telephone calls and direct enquiries appropriately.
• Manage company email inboxes and distribute correspondence.
• Prepare, format and issue letters, reports and other documentation.
• Maintain accurate electronic and paper filing systems.
• Scan, upload and organise project and compliance documentation.

Operations Support

• Assist with raising work orders and job allocations.
• Update internal systems with job progress, completed works and variations.
• Monitor and maintain operational trackers, spreadsheets and reports.
• Support the management team with scheduling appointments and meetings.
• Book in survey/works and site visits with clients.
• Act as a professional point of contact for customers, clients and suppliers.
• Log customer enquiries and ensure they are directed to the relevant department.
• Support complaint handling and follow-up actions.
• Liaise with subcontractors regarding appointments, paperwork and compliance documentation.

Skills & Experience Required

• Previous administration or office support experience.
• Excellent organisational and time management skills.
• Good working knowledge of Microsoft Office (Excel, Word and Outlook).
• Strong written and verbal communication skills.
• High level of accuracy and attention to detail.
• Ability to work under pressure and manage multiple tasks.
• Experience within construction, maintenance, repairs or social housing sectors.
• Experience using job management or works scheduling software.

Personal Attributes

• Professional and reliable.
• Positive and proactive approach.
• Strong problem-solving abilities.
• Able to work independently and as part of a team.
• Flexible and adaptable in a fast-paced environment.
• Committed to delivering excellent customer service.

What We Offer

• Competitive salary dependent on experience.
• Company pension scheme.
• Ongoing training and development.

• Supportive team environment.
• Opportunity to progress within a growing business.

To Apply: Send your CV and a brief covering letter to and take the next step in joining a fast-growing, professional team.