Admin & Export Manager

What's in it for you?

• 20% M&S discount on most things from furniture, fashion and food
• Discounted rates on healthcare cash plan
• Attractive annual bonus scheme, based on M&S performance and personal objectives
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of well being support - including our Employee Assistance Programme
• A first class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme

Salary: Up to £40,000 per annum (DOE)

Working pattern: Monday to Friday 09:00 to 17:00 (A level of flexibility is expected to ensure effective operational coverage)

Location: Gist Limited, Bedworth, CV10 7SE

What You'll Do

Ensure all export processes are delivered in a cost effective, compliant, and service focused manner.

Oversee export documentation, reporting, administrative workflows, and data accuracy.

Lead, coach, and develop the Admin & Export team, building capability and succession.

Chair daily/weekly/quarterly service reviews with M&S and communicate operational performance clearly.

Work closely with our warehouse partner to ensure service levels and KPIs are consistently achieved.

Build strong relationships with key stakeholders, including Amivet, to maintain stock availability.

Review and optimise export processes to support efficiency, compliance, and future growth.

Manage a suite of KPIs across the export operation.

Collaborate with internal teams to ensure customer expectations are understood and met.

Support planning activities to ensure the operation can meet growth projections and changing customer needs.

Who You Are

Experienced in export operations, logistics administration, or supply chain management.

Skilled at building credible, professional relationships with customers and internal/external stakeholders.

An excellent communicator with strong influencing skills and the ability to convey expectations clearly.

Highly organised with strong numerical and analytical ability, and exceptional attention to detail.

Able to prioritise effectively in a fast paced environment while maintaining high service standards.

Naturally enthusiastic, proactive, and open to learning and new ideas.

Collaborative, supportive, and confident in coaching and developing others.

Experienced in food logistics or retail supply chain (highly desirable).

Understanding of retail store operations (beneficial).