Admin and Business Support Officer Level C

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference REQ8160 Date posted 18/08/2026 Application closing date 01/09/2026 Location New Parks Housing Office Salary £25,583- £ 25,989 Per Year (pro rata for part time hours) Package Total benefit value (includes pension contribution and full holiday entitlement):£35,437 (pro rata for part time hours) Contractual hours 37 Basis Full time Job category/type Business Support Attachments Job Specification.pdf

Admin and Business Support Officer Level C

Full Time / 37 Hours Per Week / Permanent

Are you highly organised with excellent attention to detail and would like to provide a range of critical support services to our Housing Service? Join our Housing Team. You'll be a valued member of a service who are committed to providing the best administrative and business support in accordance with systems, statutory procedures, legislation, corporate standards and policies.

We are currently recruiting to part time and full time, permanent positions working 37 hours per week and 22.5 hours per week from Monday to Friday however we will also consider part time hours to meet the needs of the service - this can be discussed at interview. You'll be willing to work flexible hours and on occasion outside/after normal hours.

What you'll be doing

You'll help develop, produce, and maintain service specific processes, systems, databases, and documents in line with corporate standards. You'll ensure the service runs smoothly by responding to telephone enquiries, responding to emails, and resolving enquires in an efficient way. You'll use your experience to work to standards, policies, and procedures daily, which will include a good understanding of data protection and written procedures.

What you'll need

An experience of carrying out intermediate level administration tasks using IT applications such as Word, Excel, Email and websites and you will have the ability to input data and maintain databases accurately.

Using good verbal and written communication skills, you'll provide excellent customer service when resolving and responding to a variety of enquiries. With strong organisational skills, you'll be able to work under pressure, in a fast-paced environment whilst ensuring policies and procedures are followed correctly. Working with speed, accuracy, and high attention to detail; to deliver a high-quality service. You'll also be able to support meetings by taking minutes and recording actions.

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can lookforward to a work environment that encourages a healthy work/life balance. You'll enjoy generousannual leave, membership of the Local Government Pension Scheme and the option of flexibleworking. We'll also give you the chance to develop your skills and expertise with a variety of trainingand development opportunities. In addition, you can choose fromseveralflexible benefits,including discounts on city buses and trains. Foran illustrative value of your benefits package,take a look at ourbenefits calculator.

We're committed to recruiting a diverse and highly-talented workforce as we continue to build acouncil that is fitting and representative of our great city. That's why we've designed ourrecruitment process to put you at your ease, make you feel welcome and bring the best out of you.We'll do all we can to make our recruitment process as fair as possible. To help you with yourapplication,take a look at the 'our approach to recruitment' page.

If you would like an informal chat about this post, please contact Jane Gilbert or Sukjinder Basra at or

Interviews will take place on Friday 11th, Monday 14th and Wednesday 16th September 2026.