Account Manager

Account Manager

Merchr T/A The Souvenir Collection

Site Based - Archway - N19

Salary - Competitive + Sales Bonus/Commission

Please Note: Applicants must be eligible to work in the UK.

The Souvenir Collection continues to be the leading specialist provider of accessories and gifting to attractions across the UK and Europe. We pride ourselves on our ability to offer custom designed, branded and quality products to suit the vision and needs of our customers. We are currently hiring an Account Manager to join our growing team and are looking for someone who is motivated, target/results driven and passionate about what they do.

You will be an experienced sales professional with an eye for expanding business with our existing clients through consultative and cross selling but also able to penetrate new customers, including on-line sales to increase revenue and deliver outstanding customer interaction. Previous experience of the souvenir/retail market would be advantageous.

As Account Manager, you will confidently present to clients, regularly discuss product ranges, be able to have commercial input and have creative flair.

Role responsibilities:

• Develop, manage and control a portfolio of existing accounts, deepen trading relationships with existing customers through operational efficiency and product exposure.
• Source and develop new business opportunities.
• Take responsibility for day-to-day customer relationships to ensure customer satisfaction, retention and growth and maintaining regular contact.
• Consistently achieve your personal monthly sales targets.
• Use provided data to explore all ways to grow and deepen the relationship with your customers.
• Maintain profit margins through effective negotiation and communication.
• Work with the marketing and design team to ensure we deliver effective marketing and campaigns with customers.
• Preparation of business plans to target each account to its maximum potential.
• Maintain a good awareness of market & competitor activities.
• Attend & present competently at customer & internal meetings.
• Attend trade & industry events to help build the Company brand image.

Key skills & Experience

• A strong sales background with a proven track record of successful account management and development.
• A work ethic that drives intense daily customer activity.
• Excellent negotiation skills that focus on the benefits we bring to customers.
• Commercial awareness and business acumen.
• Experience in proactively building and fostering internal and external relationships.
• Positive outlook and confident can-do attitude.
• Excellent communication skills both verbal and written.
• Confident presentation skills to peer group and business colleagues

Benefits

• Commission Scheme
• Pension Scheme
• Eye care scheme
• Cycle to work scheme
• Day off on your Birthday
• Enhanced maternity/paternity pay

INDLS