Account Manager

Join GXO Logistics as Account Manager Zellik

Location: Zellik Sector: Logistics & Supply Chain Languages: Dutch & English (French is a plus)

Are you a relationship-builder with a passion for customer success and strategic account growth? As an Account Manager at GXO Logistics Zellik, you'll be the trusted link between our operations and our valued customers. You'll manage key client relationships, identify growth opportunities, and work closely with our Business Units to ensure seamless service delivery in a complex and fast-moving logistics environment.

Your Role: Make a Real Impact

• Developing and executing account strategies based on SWOT analyses with internal teams.
• Leading and facilitating QBRs, SBRs, and MBRs to review performance, resolve issues, and shape future initiatives.
• Monitoring KPIs and identifying improvement areas to ensure optimal account health.
• Supporting continuous improvement initiatives that enhance processes and customer experience.
• Uncovering and driving growth opportunities within assigned accounts.
• Promoting sustainable solutions and environmental performance improvements.
• Hosting quarterly account meetings and participating in customer events to strengthen relationships.
• Supporting contract renewals, negotiations, and other commercial topics alongside the BU.
• Keeping CRM systems up to date and ensuring strong communication with stakeholders.
• Being an ambassador of GXO's values, policies, and high safety standards.

What You Bring

• Proven experience in strategic account management or strong customer relations in a B2B environment.
• History of managing multiple large accounts with a consultative and proactive approach.
• Experience in preparing and leading MBRs, QBRs, and SBRs.
• A calm, solution-driven mindset with a clear focus on continuous improvement.
• Fluent in Dutch and English (French is a strong asset).
• A valid driver's license - you'll need to be mobile.

Why GXO Logistics?

At GXO, we deliver advanced supply chain solutions to some of the world's most successful companies in sectors like e-commerce, food & retail, and industry. With over 30 sites in the BeNe region and headquarters in Eindhoven (NL), we combine scale with flexibility, innovation, and a human approach.

Our culture is dynamic, open, and international. We believe in giving people the freedom to shape their own success and actively support their growth with development tools, new challenges, and inspiring colleagues.

What We Offer You

• Competitive salary, bonus plan, company car, and other benefits.
• A new opportunity to grow your career, supported by training and a clear success path.
• Involvement in exciting projects and strategic initiatives across the organization.
• A chance to work in a multi-cultural, entrepreneurial, and informal company culture.

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For more information, contact Debbie Haywood, Corporate Recruiter:

Please note: Acquisition based on this vacancy is not appreciated.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.