Account Manager

We are seeking a skilled Account Manager to join our clients team and play a pivotal role in supporting their public sector clients. The ideal candidate will act as a trusted advisor to local authority stakeholders, ensuring client satisfaction, driving account growth, and enabling the successful adoption of solutions.

Responsibilities

• Build and maintain strong partnerships with a portfolio of local authority clients
• Work cross-functionally with internal teams to support client success and ensure service excellence
• Identify and develop opportunities for account growth through value-led conversations
• Lead regular performance reviews with clients and manage commercial discussions such as renewals and pricing
• Track and report on account health and client satisfaction, escalating issues where necessary
• Represent client feedback and advocate for their needs across the business

Qualifications

• Ideally 3+ years in a client-facing, account management role
• Experience working with public sector clients, ideally local government
• Proven ability to meet or exceed commercial targets
• Comfortable presenting insights and recommendations to stakeholders at all levels
• Strong organisational and communication skills, with a proactive and structured approach
• Full UK driving license and willingness to travel for client meetings and site visits

This is a fantastic opportunity for someone who thrives in a collaborative, mission-driven environment and is passionate about making a positive impact in the public sector.