Account Manager - London or Peterborough, UK New London

Account Manager - London or Peterborough, UK

London

Account Manager - London or Peterborough, UK

As an Account Manager at Convera, you willown and drivea portfolio ofhigh-value clients within the Global Employer Service segment. Supporting partners and customers in paying global workforces simply, accurately and timely. Connecting Pension schemes with their global expat retirees, managing lump sum drawdowns and Investment payments. Contributing significantly to performance through proactive account management, retention, and growth. You'll be responsible for delivering tailored solutions that help clients achieve their international payment goals, while identifying opportunities to deepen engagement and expand business.

This is a commercially focused role where you'll be expected tolead client relationships,drive portfolio performance, anddeliver resultsthrough insight, initiative, and partnership.

You will be responsible for:

• Own and grow accounts: Take full responsibility for a portfolio of high-value clients, developing account plans that drive revenue growth, retention, and satisfaction.
• Lead client engagement: Build and maintain trusted relationships with senior stakeholders, aligning Convera's solutions with their business objectives.
• Drive new business opportunities: Identify and pursue growth opportunities within your portfolio, lead deal negotiations, and contribute to new revenue streams.
• Deliver tailored solutions: Work closely with internal teams to ensure clients receive the right products and services to meet their needs.
• Monitor performance and results: Track key metrics, report on portfolio performance, and take action to meet and exceed targets.
• Represent Convera externally: Attend client meetings, contribute to presentations, and support brand visibility in key markets.

You should apply if you have:

• Solid experience in account management, client success, or enterprise sales-ideally in payments, FX, financial services, or SaaS.
• Proven ability to manage and grow high-value client portfolios.
• Strong relationship-building and stakeholder management skills.
• Commercial acumen and a results-driven mindset.
• Ability to work independently, take ownership, and drive outcomes.
• Excellent communication and problem-solving skills.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Competitive base salary + merit-based compensation plan dependent on quarterly performance-to-target of primary KPIs
• Great career growth and development opportunities in a global organization
• A flexible approach / hybrid working office / home
• Generous benefits package
• Paid holidays, sick leave, and leave for life events (parental bonding, maternity)
• Paid time off for volunteering
• Full training and support will be provided

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough.

Apply now!

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