Account Executive- Personal Lines - Cork

Role Accountabilities Responsibilities

• Ability to work across all Personal Lines departments securing renewals, processing amendments, cross selling and up selling across all product lines.
• Good negotiation and sales skills.
• Manage renewals, client retention in line with targets and compliance.
• Ensuring all aspects of Mid Term Alterations, Renewals, Accounts entry, claims liaison, correspondence are completed.
• Ensuring all files are up to date on Relay.

Customer Relationship Management

• Manage clients across departments handling renewals, MTA's and queries in relation to Personal Lines products.
• Take personal responsibility for delivering the highest level of accuracy and quality in work.
• Deal with all requests internal / external in a timely and efficient manner.

Team Collaboration

• Build great relationships across all teams within Arachas working collaboratively to deliver on team targets and objectives.

Compliance

• Ensuring all compliance standards are met during all processes.

Requirements

• APA Required.
• CIP preferred.
• Experience working in a fast paced environment.
• Knowledge of Relay an advantage.
• Excellent organisational skills, ability to prioritise, manage, multi task and execute daily tasks.
• Excellent communication and interpersonal skills with the ability to deal with internal and external customers.
• Excellent attention to detail.
• Ability to solve problems.
• Ability to work in a dynamic team environment.
• Be open to change and fast pace environment.
• Perform ad hoc duties as required.

Person Specification

• Possess a can do attitude and be open to rapid and evolving changes as our digital journey progresses.
• The ability to prioritise workloads and adapt to unforeseen events.
• A good degree of personal organisation and a structured approach to time and resource management.
• Commitment to own professional development.
• Working always with the customer first approach in line with Arachas Culture.