Account Director (Agency Team)

Connect Management is one of the UK's fastest growing creator agencies, and we're looking for an Account Director to join our agency team and lead a portfolio of key client accounts. If you want to play a key role in shaping the future of our client relationships, we want to hear from you!

Location: Connect Management Ltd, Unit 4, 100 Villiers Road, London, NW2 5PJ

Level: Senior (6+ years of experience)

Job Type: Full Time (On Site - In Office)

Salary: £50,000 - £55,000 P/A (plus bonus)

About Connect

Connect Management is a leading social first creator agency representing over 150+ talents. We've built best in class experiences for our clients and are leading a new generation of industry disruptors. We create game changing social strategies and attention grabbing content, building strategic connections between the world's biggest brands and the most relevant social first talent.

About The Role

As an Account Director, you'll lead a portfolio of key client accounts - driving strategy, delivery and growth. You'll be a trusted partner to senior clients, overseeing best in class influencer campaigns that deliver measurable impact. You'll inspire and develop your team, collaborate across departments, and play a key role in shaping the future of our client relationships.

Key Responsibilities

• Build trusted, long term relationships with senior client stakeholders.
• Act as a strategic advisor, translating client goals into bold, effective influencer marketing strategies.
• Proactively identify opportunities for innovation, optimisation, and growth.
• Partner with strategy and creative teams to craft high impact influencer campaigns.
• Oversee the full campaign lifecycle - from influencer selection to content delivery and reporting.
• Ensure campaigns are delivered on time, within scope and on budget.
• Use data and insights to evaluate performance and inform future work.
• Provide coaching and feedback to help the team thrive.
• Champion collaboration across departments to drive consistency and excellence.
• Manage account financials including forecasting, budgeting and profitability.
• Contribute to process improvements that enhance delivery and client satisfaction.
• Identify opportunities to expand client relationships and drive account growth.
• Collaborate with the new business team on proposals and pitches.
• Stay ahead of creator trends and platform innovation to keep our clients leading the conversation.

Requirements

• 6+ years of experience in account management or client services within an influencer, social or creative agency.
• Proven experience leading large scale campaigns with measurable results.
• Confident communicator and strong presenter who builds trust with clients and teams.
• Commercially minded with experience managing budgets and forecasting revenue.
• Deep understanding of influencer culture, creator partnerships and social media trends.

If you want to play a key role in shaping the future of our client relationships, we want to hear from you!

Official Social Partner of BBC Children in Need