Accomodation Manager

Ballyfin is a 5-star luxury country house hotel in the heart of Ireland at the foot of the Slieve Bloom Mountains. In 2024, we are one of only two Irish properties to be awarded 3 Michelin Keys by the Michelin Guide. The Ballyfin Estate spans 614 acres and is full of history, tranquility and great natural beauty. With only 20 bedrooms, and a private one bedroom Gardeners Cottage, the house has long been admired as the most lavish Regency mansion in Ireland. Having opened in May 2011 after 8 years of development.

Skills and attributes

• Team Building
• Excellent Organisational Skills
• Exceptional Attention to Detail
• Excellent leadership skills

Description

We are delighted to announce that we have an exciting opportunity for a passionate and ambitious individual to join our leadership team at Ballyfin Demesne as our Accommodation Manager.

Reporting directly to the General Manager, this position is responsible for the management of the Accommodation Department, ensuring our five star standards are achieved at all times throughout every bedroom and public space.

This is a full time, permanent position working five days over seven days, Monday to Sunday.

Duties include (but not limited to)

• Oversee all housekeeping operations, ensuring impeccable cleanliness and luxury standards across all guest rooms, public areas, including back of house.
• Ensure ongoing and adequate levels of stock for the Accommodation Department, including linen, towels, guest amenities and cleaning products.
• Manage departmental budgets, controlling costs related to labour, cleaning materials and linen.
• Conduct regular inventories and order supplies from vendors.
• Ensure that all Standard Operating Procedures are up to date and all staff are fully trained and execute them accordingly.
• Complete daily checks of all bedrooms and public spaces.
• Assess fabrics, furniture and upholstery across the hotel, ensuring any damaged pieces are removed and repaired.
• Work closely with the Front of Office and Reservations Departments to ensure our guest experience is seamless.
• Collaborate with the Night team to ensure all cleaning checklists have been completed to a high standard.
• Ensure strict compliance with health and safety regulations, including proper use of cleaning chemicals.
• Recruit, train, motivate and supervise staff, ensuring they are familiar with 5 star service standards.
• Develop duty rosters and manage staffing levels based on forecasted occupancy.
• Conduct daily team briefings and attend the daily operations meeting.
• Attend monthly Head of Department meetings.

This is a busy and dynamic role. It is ideal for an organised and energetic individual who has a passion for excellence and achieving results. The ideal candidate would be a natural people person who can lead the team to consistently deliver exceptional five star standards.

We look forward to hearing from you.

Benefits

• Health insurance
• Flexible schedules
• Professional development and growth
• Staff discounts
• Opportunities for advancement
• Attractive compensation package
• Employee recognition
• Employee referral bonus
• Free onsite parking
• Cycle to Work Scheme

Ballyfin Demesne is an Equal Opportunity Employer.