Accommodation Supervisor

The Address Sligo is currently seeking an Accommodation Supervisor.

We welcome applications from candidates with extensive experience as a Hotel Accommodation Assistant who are looking to take the next step in their career, as well as those with previous experience as an Accommodation Supervisor.

The Accommodation Supervisor is responsible for overseeing the daily operations and team within the accommodation department, ensuring exceptional guest experiences and efficient, smooth-running operations. This role involves supervising accommodation staff, coordinating guest services, and maintaining the highest standards of cleanliness, safety, and overall guest satisfaction.

Key Responsibilities Staff Management

• Train, supervise, and schedule accommodation staff and other support staff.
• Foster a positive work environment, and encourage teamwork, collaboration, and open communication.

Operations Management

• Oversee daily operations, including room assignments, housekeeping schedules, maintenance requests, and inventory management.
• Coordinate with housekeeping, maintenance, and other departments to ensure efficient workflow and resolve operational issues.
• Monitor and maintain the facility's cleanliness, safety, and standards.
• Enforce safety guidelines and protocols to protect employees and maintain a safe working environment.
• Stay updated on health and safety regulations pertaining to Accommodation operations.
• Work Closely with the Accommodation manager to ensure Standards kept at the highest level
• To Ensure assigned rooms, bathrooms, corridor areas and public areas are cleaned to the standards, using only approved chemicals/cleaning materials and equipment and to ensure stocks of bathroom and bedroom items are replenished to correct standards.
• To receive customer complaints in a courteous and sympathetic fashion and to report to your manager immediately.

Compensation: Competitive salary