Accommodation Manager

Job Title: Accommodations Manager

Location: Woking

Salary: £36,000 pro rata (includes on-call responsibilities Monday-Friday)

Hours: 37.5 hours per week, Monday to Friday (between 8am and 6pm)

About the Role

We are seeking a dedicated and experienced Accommodations Manager to lead the day-to-day running of our Accommodation Services. This includes overseeing our 10-bed Direct Access Accommodation (DAA), three move-on properties, and a staff team delivering 24-hour support. This is a hands on leadership role where you will drive high-quality service delivery, support your team's development, and ensure positive outcomes for clients.

Key Responsibilities

• Lead and manage the accommodation support team, including recruitment, supervision, appraisals, and training
• Oversee daily operations of the Direct Access Accommodation, ensuring services are effective, professional, and client-focused
• Develop and implement strategic approaches to maximise service impact and resources
• Manage staff rotas, workload allocation, and on-call responsibilities
• Ensure compliance with housing legislation, HMO standards, and property regulations
• Monitor performance against KPIs and contribute to continuous service improvement
• Oversee referrals and ensure appropriate client support processes are followed
• Maintain accurate records and data systems, producing quarterly reports for the CEO
• Conduct regular property inspections and ensure accommodation standards are met
• Lead on safeguarding, health & safety, incident management, and risk assessments
• Promote a positive, inclusive environment for both staff and clients

About You

We're looking for someone who brings strong leadership skills alongside a genuine commitment to supporting vulnerable individuals. You will ideally have:

• Experience managing accommodation or housing services
• Strong knowledge of housing legislation and HMO compliance
• Proven ability to lead, motivate, and develop a team
• Experience with safeguarding, risk management, and incident handling
• Excellent organisational, communication, and reporting skills
• A proactive and solution-focused approach

How to Apply

If you are passionate about making a difference and have the skills to lead a dynamic accommodation service, please submit your CV and we will arrange a call.

Equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.