Accommodation Manager - Student Housing (m/f/d)

Introducing Lumis, a premier student accommodation provider offering a unique blend of comfort, convenience, and community. With vibrant locations in Cardiff and Leicester (UK), Lumis is expanding its reach across Europe. In Austria, Lumis proudly operates two state-of-the-art residences - one nestled in the cultural hub of Graz, and the other in the enchanting city of Vienna.

Further expanding its international footprint, Lumis offers a contemporary residence in Leipzig, Germany, providing students with a true home away from home.
Looking ahead, Lumis has its sights set on new horizons: an exciting student housing project is currently under construction in Dublin, Ireland, and a new site in Portugal is in the pipeline - bringing the Lumis experience to even more students seeking modern, secure, and vibrant living spaces.

Elevate your student living with Lumis - where every location is not just a place to stay, but a community to thrive in.

As Accommodation Manager - Student Housing (m/f/d), you will oversee the daily operations of our residence in Graz, ensuring a welcoming, safe, and well-managed environment where students feel at home. You will serve as the main contact for residents, guests, and partners, and play a key role in delivering the Lumis experience.

Your Responsibilities

• Oversee smooth, day-to-day operations of our student residence in Graz
• Deliver outstanding service and personal support to students, guests, and visitors
• Manage rental inquiries and occupancy through various channels, including social media
• Ensure high occupancy levels through proactive and efficient management
• Monitor compliance with health, safety, and house regulations
• Coordinate contractors, suppliers, and service providers
• Lead, schedule, and support the on-site team, ensuring optimal use of staff resources
• Manage budgets, control expenses, and process invoices accurately
• Maintain operational documentation and prepare reports for management
• Handle administrative tasks, ensuring timely preparation and follow-up

• Completed secondary education (e.g., Matura, HAK, HBLA) or vocational training in hospitality, property management, or a related field
• Professional experience in student housing, property management, or hospitality; experience in Austria is an advantage
• Strong service orientation and excellent interpersonal skills
• Leadership qualities with a hands-on, proactive mindset
• Excellent German skills (min. C1) and good English (min. B2)
• Confident user of MS Office (Excel, Word, PowerPoint); experience with property management software is beneficial
• Structured, reliable, and solution-oriented approach to handling multiple tasks and priorities

• A flat hierarchy with short decision-making paths in a dynamic, supportive environment
• Performance-based benefits and development opportunities within an international organization
• Competitive remuneration according to the Austrian collective agreement for property management (KV für Immobilienverwalter, Verwendungsgruppe III), with a minimum annual gross salary of €40,000 and a willingness to overpay depending on qualifications and experience
• A well-located workplace in Graz (Schönaugürtel 20, 8010 Graz) with excellent public transport connections
• Team-building events and a friendly, collaborative atmosphere
• The chance to make a meaningful impact by creating a home for students from around the world
• Opportunities for personal and professional growth, including cross-country collaboration across Europe

JBG81_AT