Academy Operations & Administrations Manager

Who we are:

We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - our London office, Selhurst Park stadium, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees

We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

About this role:

Reporting into the Head of Academy Operations, the Academy Operations & Administration Manager will lead the day-to-day operations of the Academy with a particular focus on the U16 - U21 age groups along with the Academy Tours & Tournaments programme.

Responsibilities:

• Be one of two 'Superusers' for Teamworks, the Academy's main operations and communications app
• Complete weekly U18 & U21 schedules on Teamworks to ensure the smooth daily operations of the Academy
• Complete all pre and post-match administration for the U16, U18 & U21 programmes
• Attend all Under 21 home fixtures and be the main point of contact for the away team
• Manage the Academy Tours and Tournaments programme (U9 - U16) - from identification of the tournament to the administration
• Respond to weekly external scout requests and compile access lists to be held at reception on a matchday
• Submit all Scholarship applications along with trialist paperwork for PDP Players
• Administer monthly Scholar expenses
• Arrange all hotel and transport requirements for U16 - U21 fixtures
• Sit on the Academy Management Team and circulate slides and next steps at the end of each meeting
• Arrange additional fixtures for PDP squads when necessary
• Arranging of Match Officials for U16 Fixtures and PDP Fixtures via the London FA
• Complete weekly and daily Whereabouts in line with FA Anti-Doping regulations
• Raising Purchase Orders for approval
• Liaise with Women's Operations Manager to ensure no scheduling clashes across the Academy site
• Support other Academy departments with administrative processes as and when required
• Other duties and responsibilities as required by line manager.
• Upholding and promoting the Club's policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

Experience, Skills and Qualifications:

• Experience of working at a Category 1 or Category 2 Academy
• Experience of using the Teamworks app
• Knowledge of the EPPP
• Excellent IT skills
• Well organized and efficient
• Strong verbal and written communication skills
• Passionate about Academy football

Benefits:

• Complimentary match day ticket
• Reward and Discount Scheme through our Tech Scheme and Simple Health app
• Health and Wellbeing benefit scheme
• 20% Discount in our Retail Stores
• Discounts in various gyms through GymFlex
• Volunteering Day - 1 Workday off to support a charity of your choice.
• Travel Season Ticket loan
• Holiday allowance that increases every year of service

Our commitment to Equality

At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

Reasonable Adjustment

We are proud to be a Disability Confident Committed employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.

If you require disability-related adjustments during the recruitment process, please contact (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact ). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

Safeguarding

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.