8093 - Core Assurance & Risk Manager - Legal Aid Agency
Posted 5 days 5 hours ago by Ministry of Justice
Permanent
Not Specified
Banking & Financial Services Jobs
London, United Kingdom
Job Description
The national salary range is £41,463 - £45,276, London salary range is £47,657 - £52,040. Your salary will be dependent on your base location
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working
Vacancy Approach
Cross Government
Location
Bristol, Cardiff, Jarrow, Liverpool, London, Nottingham
Region
Closing Date
05-Aug-2025
Post Type
Permanent
SEO
Number of jobs available
1
Reserve List
12 Months
Job ID
8093
Descriptions & requirements Job Title & Grade: Core Assurance & Risk Manager - SEO
Contract Type: Permanent
Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.
Location: Nottingham, Liverpool, South Tyneside, Bristol, Cardiff, London LAA offices (Required for regular contact with staff, travel to other offices may be needed)
Directorate: Contract Management & Assurance
Team: Core Assurance & Risk Management Team (CARM)
Working Pattern: The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely (as part of hybrid working), part time or as part of a job share etc.
If you are applying for a part time role, please note that in order to meet business demands we need cover for a minimum of 30 hours.
Reporting to: Head of Stewardship
Closing date for applications 1st August 2025
The Legal Aid Agency
We are an executive agency of the Ministry of Justice (MoJ). We are responsible for operationally administering the legal aid fund to provide criminal and civil legal aid advice to people in England and Wales.
Our people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, we feel proud to have some of the best People Survey results in the Civil Service.
Our LAA commitment to Diversity and Inclusion
As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. Under the Equality Act 2010 a disability is defined as a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities which has lasted, or is expected to last, at least 12 months.
If you are responding to a role within the Legal Aid Agency and would like to be considered under the guaranteed interview, please indicate this in your application and let us know of any reasonable adjustments you may require during the sift or later selection processes. The LAA's goal is to build an organisation that is open and inclusive and truly values and celebrates the diversity of its workforce. One that reflects and understands the needs of the diverse society we serve. This is regardless of social background, gender, age, ethnicity, sexual orientation, beliefs, disabilities or long-term illness or caring responsibilities.
Reasonable Adjustments
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments to support you through the recruitment process, please let us know by adding the information to the applications system or emailing after you have applied so that we can discuss options with you.
Contract Management & Assurance
Our core purpose is to ensure the delivery of accessible, high quality, value for money services to the client and contributing to the MOJ delivery of a modern Courts and Justice system. We do this through efficient management of the provider base and assurance activities that identify and mitigate risk.
Our Directorate is made up of:
Contract Management, Core Assurance and Risk Management, Counter Fraud and Investigations, Reconciliation and Amendments, Peer Review, Provider Records, Direct Services and Governance.
Core Assurance & Risk Management
The CARM team is responsible for identifying, assessing and reducing error on the part of the LAA, our providers and applicants. It does so by completing a programme of audits, independently verified by the National Audit Office, and by undertaking reviews of providers' files on behalf of the wider business. It works together with stakeholders to reduce the risk of error, and to manage recoupments where error has occurred.
Job Summary
This role will require the effective and inclusive management of up to 30 colleagues, including training and induction, performance management and wellbeing support.
The Core Assurance and Risk Manager plays a vital role in understanding and reducing risk within Legal Aid and ensuring that the money the taxpayer spends on Legal Aid is spent in accordance with our guidelines and contracts.This is a varied role, within a dynamic, high performing team with a wide range of responsibilities and work.
The Core Assurance and Risk Manager will communicate confidently with both senior managers, colleagues in other teams and external stakeholders to find appropriate and lasting solutions to reduce the level of risk and error within the legal aid system, ensuring that the legal aid budget is directed towards assisting the most vulnerable in society.
Comfortable in understanding and challenging established viewpoints and sometimes responsible for delivering difficult messages to deliver the best solutions, the Manager is used to dealing with challenge themselves and justifying their findings.
Working with the Head of Stewardship Assurance, the Core Assurance & Risk Manager will lead the strategic direction of the team to accurately measure the level of risk and error and provide detailed analytical support to other parts of the business to meet organisational objectives.
Key Responsibilities:
The Core Assurance & Risk Manager has responsibility for a team of Auditors and a team of Analysts and is expected to:
•Line manage Band HEO, EO and AO grade colleagues as required.
•Support colleagues through training and mentoring to reduce error
•Ensure all personal and team objectives are met
•Refine existing testing regimes to better measure the level risk and error within the Legal Aid system whilst ensuring that they meet the requirements of the National Audit Office
•Communicate effectively with internal and external stakeholders to ensure the outcome and implications of reviews are understood.
•Feed into various working groups as an Assurance representative to advise on the risk and assurance implications of proposed changes and consider ways to mitigate those risks.
•Work with stakeholders to improve processes and guidance to reduce errors
Essential Knowledge, Experience and skills:
•Effective and inclusive people management
•Effective communication skills both written and verbal
•Ability to communicate and influence at all levels e.g. your team, senior leaders and external agencies
•Ability to understand the input of others and constructively challenge where needed
•Able to maintain your position when necessary when faced with opposition or criticism
•Ability to interpret and apply guidance and regulations
•Ability to analyse complex data, systems and processes•
Desirable Knowledge, Experience and skills:
•Knowledge of LAA systems and processes
•IT Literate with experience of Microsoft Office applications, especially Excel
Person Specification:
•You can quickly respond to changing priorities, delivering successful outcomes in an environment where no day is the same.
•You have confidence in your judgement and hold yourself accountable for your decisions and their implications.
•You are able to apply your knowledge to identify risks, explain their impact and make recommendations to mitigate those risks.
•You will enjoy working with a range of key stakeholders and build effective working relationships both inside and outside of the organisation.
•You are a confident leader who has the drive and ability to inspire your team to make things happen.
•You are an experienced communicator, able to explain complexities both verbally and in writing.
•You thrive in a process driven environment and understand the importance of operating within set rules and guidelines.
•You can work proactively to ensure own, team and organisation goals are met on time and to the required standard.
Assessment approach
Application Process -
To apply complete an application based of the following behaviours, each behaviour should be no more than 250 words:
•Delivering at Pace
Examples of delivering at pace at HEO and SEO grades or equivalent are when you:
•show a positive approach to keeping the whole team's efforts focused on the top priorities
•promote a culture of following the appropriate procedures to ensure results are achieved on time whilst still enabling innovation
•ensure the most appropriate resources are available for colleagues to use to do their job effectively
. click apply for full job details
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working
Vacancy Approach
Cross Government
Location
Bristol, Cardiff, Jarrow, Liverpool, London, Nottingham
Region
Closing Date
05-Aug-2025
Post Type
Permanent
SEO
Number of jobs available
1
Reserve List
12 Months
Job ID
8093
Descriptions & requirements Job Title & Grade: Core Assurance & Risk Manager - SEO
Contract Type: Permanent
Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.
Location: Nottingham, Liverpool, South Tyneside, Bristol, Cardiff, London LAA offices (Required for regular contact with staff, travel to other offices may be needed)
Directorate: Contract Management & Assurance
Team: Core Assurance & Risk Management Team (CARM)
Working Pattern: The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely (as part of hybrid working), part time or as part of a job share etc.
If you are applying for a part time role, please note that in order to meet business demands we need cover for a minimum of 30 hours.
Reporting to: Head of Stewardship
Closing date for applications 1st August 2025
The Legal Aid Agency
We are an executive agency of the Ministry of Justice (MoJ). We are responsible for operationally administering the legal aid fund to provide criminal and civil legal aid advice to people in England and Wales.
Our people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, we feel proud to have some of the best People Survey results in the Civil Service.
Our LAA commitment to Diversity and Inclusion
As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. Under the Equality Act 2010 a disability is defined as a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities which has lasted, or is expected to last, at least 12 months.
If you are responding to a role within the Legal Aid Agency and would like to be considered under the guaranteed interview, please indicate this in your application and let us know of any reasonable adjustments you may require during the sift or later selection processes. The LAA's goal is to build an organisation that is open and inclusive and truly values and celebrates the diversity of its workforce. One that reflects and understands the needs of the diverse society we serve. This is regardless of social background, gender, age, ethnicity, sexual orientation, beliefs, disabilities or long-term illness or caring responsibilities.
Reasonable Adjustments
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments to support you through the recruitment process, please let us know by adding the information to the applications system or emailing after you have applied so that we can discuss options with you.
Contract Management & Assurance
Our core purpose is to ensure the delivery of accessible, high quality, value for money services to the client and contributing to the MOJ delivery of a modern Courts and Justice system. We do this through efficient management of the provider base and assurance activities that identify and mitigate risk.
Our Directorate is made up of:
Contract Management, Core Assurance and Risk Management, Counter Fraud and Investigations, Reconciliation and Amendments, Peer Review, Provider Records, Direct Services and Governance.
Core Assurance & Risk Management
The CARM team is responsible for identifying, assessing and reducing error on the part of the LAA, our providers and applicants. It does so by completing a programme of audits, independently verified by the National Audit Office, and by undertaking reviews of providers' files on behalf of the wider business. It works together with stakeholders to reduce the risk of error, and to manage recoupments where error has occurred.
Job Summary
This role will require the effective and inclusive management of up to 30 colleagues, including training and induction, performance management and wellbeing support.
The Core Assurance and Risk Manager plays a vital role in understanding and reducing risk within Legal Aid and ensuring that the money the taxpayer spends on Legal Aid is spent in accordance with our guidelines and contracts.This is a varied role, within a dynamic, high performing team with a wide range of responsibilities and work.
The Core Assurance and Risk Manager will communicate confidently with both senior managers, colleagues in other teams and external stakeholders to find appropriate and lasting solutions to reduce the level of risk and error within the legal aid system, ensuring that the legal aid budget is directed towards assisting the most vulnerable in society.
Comfortable in understanding and challenging established viewpoints and sometimes responsible for delivering difficult messages to deliver the best solutions, the Manager is used to dealing with challenge themselves and justifying their findings.
Working with the Head of Stewardship Assurance, the Core Assurance & Risk Manager will lead the strategic direction of the team to accurately measure the level of risk and error and provide detailed analytical support to other parts of the business to meet organisational objectives.
Key Responsibilities:
The Core Assurance & Risk Manager has responsibility for a team of Auditors and a team of Analysts and is expected to:
•Line manage Band HEO, EO and AO grade colleagues as required.
•Support colleagues through training and mentoring to reduce error
•Ensure all personal and team objectives are met
•Refine existing testing regimes to better measure the level risk and error within the Legal Aid system whilst ensuring that they meet the requirements of the National Audit Office
•Communicate effectively with internal and external stakeholders to ensure the outcome and implications of reviews are understood.
•Feed into various working groups as an Assurance representative to advise on the risk and assurance implications of proposed changes and consider ways to mitigate those risks.
•Work with stakeholders to improve processes and guidance to reduce errors
Essential Knowledge, Experience and skills:
•Effective and inclusive people management
•Effective communication skills both written and verbal
•Ability to communicate and influence at all levels e.g. your team, senior leaders and external agencies
•Ability to understand the input of others and constructively challenge where needed
•Able to maintain your position when necessary when faced with opposition or criticism
•Ability to interpret and apply guidance and regulations
•Ability to analyse complex data, systems and processes•
Desirable Knowledge, Experience and skills:
•Knowledge of LAA systems and processes
•IT Literate with experience of Microsoft Office applications, especially Excel
Person Specification:
•You can quickly respond to changing priorities, delivering successful outcomes in an environment where no day is the same.
•You have confidence in your judgement and hold yourself accountable for your decisions and their implications.
•You are able to apply your knowledge to identify risks, explain their impact and make recommendations to mitigate those risks.
•You will enjoy working with a range of key stakeholders and build effective working relationships both inside and outside of the organisation.
•You are a confident leader who has the drive and ability to inspire your team to make things happen.
•You are an experienced communicator, able to explain complexities both verbally and in writing.
•You thrive in a process driven environment and understand the importance of operating within set rules and guidelines.
•You can work proactively to ensure own, team and organisation goals are met on time and to the required standard.
Assessment approach
Application Process -
To apply complete an application based of the following behaviours, each behaviour should be no more than 250 words:
•Delivering at Pace
Examples of delivering at pace at HEO and SEO grades or equivalent are when you:
•show a positive approach to keeping the whole team's efforts focused on the top priorities
•promote a culture of following the appropriate procedures to ensure results are achieved on time whilst still enabling innovation
•ensure the most appropriate resources are available for colleagues to use to do their job effectively
. click apply for full job details