64873 - Service Manager - Anti-Social Behaviour Team

Posted 1 hour 5 minutes ago by Carrington Blake Recruitment

Permanent
Full Time
Legal Jobs
London, United Kingdom
Job Description

Client: Hillington Council

Location: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW

PAYE Pay Rate: £28.33 per hour

Work Pattern: 36 per week (Mon-Fri) (9am till 5pm)

Main Purpose of the Role

To lead and manage the Council's Anti-Social Behavior and enforcement services, ensuring residents are protected, complex cases are handled effectively, and services meet legal, regulatory and community safety requirements.

Typical Day Overview
  • Managing ASB and enforcement teams.
  • Reviewing complex cases and agreeing appropriate actions.
  • Working with Police, housing teams and partner agencies.
  • Monitoring service performance and improving delivery.
  • Supporting staff development and wellbeing.
  • Providing advice to senior managers and elected members.
  • Responding to urgent risks and community concerns.
Key Duties, Skills and Responsibilities
  • Lead and motivate ASB, enforcement and community safety staff.
  • Manage complex ASB, safeguarding and enforcement cases.
  • Ensure investigations are accurate, fair and legally compliant.
  • Develop effective partnerships to reduce ASB and community harm.
  • Monitor performance, budgets and service standards.
  • Use data and intelligence to improve services.
  • Provide professional advice to managers, partners and stakeholders.
  • Lead service improvements and support change.
  • Ensure good customer service and positive outcomes for residents.
Essential Skills and Experience
  • Experience managing ASB, enforcement, housing or community safety services.
  • Strong leadership and team management skills.
  • Knowledge of ASB legislation, safeguarding and enforcement processes.
  • Ability to manage complex cases and make decisions under pressure.
  • Excellent communication and partnership-working skills.
  • Experience working with data, performance reporting and service improvement.
Essential Qualifications
  • Degree-level qualification or equivalent relevant experience.
  • Relevant investigation, enforcement or community safety experience.
  • Management experience or leadership qualification.
  • Full UK driving license.
  • Ability to complete a Standard DBS check.