5-Star Resort Duty Manager - Guest Experience Leader

A prestigious luxury resort in Scotland is seeking a Duty Manager to oversee daily operations and ensure exceptional service delivery. The ideal candidate will possess extensive supervisory experience within a 4/5-star hotel environment, demonstrate strong communication and management skills, and be driven by a commitment to creating memorable guest experiences. The role requires direct interaction with guests, supporting teams during peak times, and maintaining high standards across all resort operations. Various training and development opportunities are offered.