2nd-Line IT Support Analyst - Windows, M365 & Security

Sumer is a leading professional services group supporting regional SMEs across the UK and Ireland. We are seeking an IT Analyst to join the Operations - IT team in Bolton. This permanent on-site role focuses on delivering reliable end-user support, account and device management, and ongoing system maintenance.

You will work with Windows 11 endpoints, Microsoft 365, and security tooling, handling tickets and coordinating with central IT. A proactive, collaborative mindset is essential.