24/7 Service Desk Agent - Transport Tech Ops (12m FTC)

Indra, the technology partner for Transport for London (TfL), will operate and evolve TfL's revenue collection systems. A new 24/7 Global Operations Centre is being established in Middlesbrough, building a high performing Service Desk team.

As a Service Desk Agent you will be the first point of contact for incidents and service requests affecting London's ticketing, gating and payment services. Full training is provided through a structured, paid programme before you handle live contacts, with