24/7 Contact Centre Manager (FTC) - Lead Service Delivery

A leading technology solutions provider is seeking an experienced Contact Centre Manager to lead their 24/7 customer service team until the end of May 2027. You will oversee all operations, ensuring high-quality service delivery to government departments. The ideal candidate will have expertise in helpdesk environments, strong leadership skills, and a passion for enhancing customer experience. This role is based in Swindon, Wiltshire, full-time.