1st Line Service Desk Agent - Retail Tech Support

Cybertill is seeking an inspirational 1st Line Service Desk Agent to provide top-notch technical support to our retailers in the UK. You will handle tickets via email and phone, diagnose issues quickly, and ensure customer satisfaction.

You will work on a rotating shift pattern covering 08:00 to 20:00, contribute to continuous improvement, and collaborate with cross-functional teams to deliver reliable service across systems and hardware.