107740 - Hospitality Team Leader

THE UNIVERSITY OF LIVERPOOL DIRECTORATE OF PEOPLE AND SERVICES FACILITIES, RESIDENTIAL AND COMMERCIAL SERVICES COMMERCIAL CERVICES DEPARTMENT TEAM LEADER

• CATERING AND EVENT SERVICES
• GRADE 3 £23,061 - £25,804 pa Join Our Catering Team Are you experienced in Catering Services, with a background in front-of-house operations and event delivery?

Are you looking for a fresh challenge in a dynamic and customer-focused environment?

If so, we'd love to hear from you.

About the Role

We are seeking a proactive and customer-focused Team Leader to join our Catering and Event Services team on the University's main campus.

This is a key front-of-house position where you will act as the face of our catering operation, helping us deliver excellent service to students, staff, and visitors.

What You'll Be Doing

Providing day-to-day leadership and direction to Hospitality Assistants.

Serving and delivering a wide range of food and beverages, including:

• Grab-and-go items
• Speciality coffees
• Hot food and snacks

Ensuring high standards of customer care, service quality, and presentation.

Working flexibly across all areas of Commercial Services as required.

Using departmental systems such as:

• Procure Wizard
• Agresso Web
• The University's EPOS system

Supporting the smooth, efficient, and safe delivery of catering operations.

What We're Looking For

• Experience in catering, hospitality, or front-of-house roles.
• Strong communication and people skills.
• Excellent attention to detail and pride in customer service.
• A flexible, positive, and team-focused approach.
• Confidence to lead by example and support colleagues during busy periods.
• Willingness to learn and become a competent user of our digital systems.

Why Join Us?

Be part of a friendly, supportive team at the heart of campus life.

Work in a varied and fast-paced environment where no two days are the same.

Enjoy opportunities for personal development and skills growth.

Help deliver great food, great service, and memorable campus experience If this sounds like your next step we want to hear from you.

This is a full time permanent position.

Our commitment to Equality, Diversity and Inclusion.

We are committed to enhancing a workforce as diverse as our community and particularly encourage applicants who are of minoritised genders and ethnic backgrounds, living with a disability, and/or are members of the LGBTQIA community.

Job Ref: 107740 Closing Date: 7 April 2026

For full details and to apply online, please visit: