000A 9923 / 1 - Payroll Officer

Payroll Officer

£20 (umbrella) an hour

Key Responsibilities

• Ensure that all queries and HR/Payroll transactional work requests are processed accurately and efficiently within defined timescales and according to policies and procedures.
• Ensure all activities follow agreed compliance and audit steps as stipulated in policies, processes and procedures as directed.
• Maintain high standards of accuracy, timeliness and attention to detail in all processing and record-keeping to ensure the Service meets and exceeds customer expectations and service levels
• Ensure agreed Customer Service Standards are met and where possible exceeded
• Positively contribute to the Team's overall achievement of Service Levels and KPIs through achievement of personal goals and performance targets
• Proactively contribute to improving the Service, actively identifying opportunities for improvement and understanding how your personal contribution impacts on delivery of the Service as a whole
• Work collaboratively with other team members and sections as necessary to contribute to the effective operation of the overall Service
• Perform back office administrative and other tasks as may be necessary to support the effective operation of the Service
• Be professional and friendly in all that you do from punctuality and attendance to communicating with colleagues and customers

Key Skills, Experience and Behaviours Essential

• Good knowledge of UK payroll legislation and its application to the payroll process, including PAYE, tax, national insurance, and pension contributions.
• Highly numerate and literate
• Excellent verbal communication skills and high standards in customer and colleague interaction
• Good time management and the ability to prioritise workloads to meet sometimes challenging deadlines
• Experience of Microsoft Office, particularly Excel, Outlook and Word
• Positive, proactive and adaptable to change
• Inquisitive and willing to find better ways of doing things

Desirable

• MHR I-Trent Experience
• Knowledge of Local Government T's & C's
• CIPP/Payroll Qualification
• Advanced Excel skills

If you think this job role is for you, please send your CV to