AI for Social Professionals

Leverage AI tools to transform social service practices and empower communities

AI is evolving industries everywhere – including social services. With new technologies emerging, social professionals must understand how to navigate these tools while upholding ethical standards.

Join Vives University College on this comprehensive five-week course, where you’ll learn how to leverage AI responsibly in social services to enhance client care, improve efficiency, and make a meaningful impact in your practice.

Explore machine learning and generative AI’s potential in social services

Start by diving into the foundational concepts of AI and its growing role in social services.

You’ll explore how AI tools can support social service practices, from client management to decision-making, and see real-world examples of AI in action.

Develop practical skills with AI tools for client support

With the help of practical examples, you’ll discover how to ethically use AI tools to ease workloads and help social professionals provide better, more personalised care.

In working through practical applications, you’ll become better positioned to optimise various areas of case management, from progress tracking to documentation and intervention plans.

Apply AI to mental health support and community safety

During the final weeks of this course, you’ll evaluate the effectiveness of AI tools like chatbots and predictive models, gaining insight into their role in identifying mental health risks and providing support.

You’ll also gain a deeper understanding of AI’s potential to enhance communication, empathy, and intervention strategies for vulnerable clients.

Lastly, you’ll discover AI’s macro-level applications, from detecting cyberbullying and preventing suicide to enhancing community safety, helping you address larger societal challenges and make an impact on your community’s well-being.

This course is for social professionals, including social workers, psychologists, counsellors, therapists, and nonprofit staff, who want to explore ethical AI applications in social services.

This course is for social professionals, including social workers, psychologists, counsellors, therapists, and nonprofit staff, who want to explore ethical AI applications in social services.

• Apply AI tools to enhance social work practices across individual, group, and community settings
• Create personalized client advice using AI models for judicial, financial, and social service needs
• Develop case management solutions using AI for risk assessment and administrative tasks
• Evaluate mental health applications of AI, including chatbots, social robots, and prediction models
• Assess ethical implications and regulatory requirements when implementing AI in social services
• Design responsible AI implementation strategies that balance efficiency with client well-being
• Practice improved professional communication skills using AI and virtual reality tools
• Describe how AI can contribute to community safety initiatives and cyberbullying prevention