VP of HR Operations

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The Vice President of HR Operations is a key role responsible for leading and integrating the core pillars of HR Operations, HRIS & Payroll, and Learning & Development. This leader drives operational excellence across all HR service delivery functions, ensures compliance with regulatory requirements, and aligns systems, processes, and people strategies with organizational goals. The VP of HR Operations is responsible for building strong partnerships within the HR department and with other functional areas as well as leading a team of key reports to deliver efficient, innovative, and people-focused solutions at scale. The VP of HR Operations reports to the Chief People Officer.

Essential Responsibilities and Duties

• Lead the strategic direction and execution of HR Operations, HRIS & Payroll, and Learning & Development in partnership with the Chief People Officer.
• Translate operational strategy into scalable people plans and processes that support long-term business objectives.
• Build and mentor a high-performing team of directors, fostering collaboration, accountability, and continuous development.
• Serve as a thought partner to HR Directors and their teams in key areas including workforce planning, systems, compliance, and development initiatives.

HR Operations Oversight

• Ensure effective design and delivery of compensation, benefits, and HR service delivery programs.
• Oversee compliance with employment laws, policies, and internal controls across core HR functions.
• Lead continuous process improvement initiatives to streamline HR operations and enhance employee experience.
• Evaluate market trends to ensure competitive and equitable compensation and benefits practices.

HRIS & Payroll Oversight

• Provide executive leadership over the HRIS and Payroll functions, including systems strategy, vendor management, and compliance.
• Ensure accurate and timely payroll processing, data integrity, and system security across all HR platforms.
• Oversee system enhancements, integrations, and user adoption in collaboration with IT and Finance.
• Lead governance efforts to prioritize system enhancements aligned with business needs.

Learning & Development Oversight

• Direct the Learning & Development function to deliver training solutions that build capabilities, support career growth, and meet business goals.
• Oversee the assessment, design, and delivery of development programs across all modalities (live, virtual, eLearning).
• Establish and execute performance metrics to evaluate the effectiveness of training and improve learner outcomes.
• Ensure learning and development initiatives align with CSIG culture and commitment to employee success.
• Ensure alignment of learning initiatives with strategic business priorities, including technical, compliance, and leadership development.

Operational Excellence & Collaboration

• Serve as the executive liaison between HR and business leaders, ensuring that people operations are fully aligned with organizational needs.
• Champion data-driven decision-making through accurate and accessible HR reporting and insights.
• Manage and optimize budgets across all HR Operations functions.
• Ensure successful execution of major HR initiatives and communications.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field
• 10+ years of progressive HR experience, including leadership over at least two of the following areas: HR Operations, HRIS & Payroll, Learning & Development.
• 5+ years in a senior HR leadership role managing people leaders or directors.
• Proven experience leading cross-functional HR teams and implementing scalable systems and processes.

Skills

• Strategic thinker with ability to operationalize complex HR strategies across multiple functions.
• Strong understanding of HR technology platforms (e.g., HRIS, Payroll, LMS) and how to integrate them for optimal performance.
• Ability to manage HR's capabilities to successfully integrate new organizations and communities into the company and to help execute organic and geographic growth of existing businesses.
• Exceptional communication and interpersonal skills; capable of influencing across all levels of the organization.
• Deep knowledge of employment law, payroll regulations, and compliance frameworks (e.g., SOC).
• Experience managing budgets, vendor contracts, and enterprise-level HR initiatives.
• Ability to lead change, build consensus, and deliver measurable results in a fast-paced environment.
• Committed to building an employee first culture with a focus on belonging, development, and operational excellence.
• Ability to work effectively with all levels of the organization and various departments to support organizational goals.

General Working Conditions

While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk, and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

Common Sail Investment Group has a comprehensive benefit package that includes health, dental, vision, life and accidental insurance, short-term disability, long-term disability, critical illness, EAP, 401(k), income protection, and extraordinary work-life benefits.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.