Telesales Executive Lloyd & Whyte Billericay

Salary: Circa £25,000.00, plus bonus (depending on experience)

Working hours: 37.5 hours per week

Duration: Permanent

Location: Billericay

About the role

Lloyd & Whyte, who are proudly part of Benefact Group, are looking for a Telesales Executive to join our DCR team in their Billericay office.

As a Telesales Executive, you will be responsible for delivering annual lead generation targets through effective outbound calling techniques and diary management in support of the business strategy.

Why join us?

Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes.

What you'll be doing

• Achieve individual objectives and key performance indicators as set and agreed.
• Be proactive and maximise all business opportunities through alignment of process and understanding of client needs.
• Provide professional support and advice to clients ensuring high levels of service and client satisfaction.
• Consistently maintain records on the lead management system maximizing lead to conversion rates.
• Be professional and proactive when representing the Company at external events such as conferences and client visits when required.

What you'll need to have

• Confident and capable of building rapport with clients over the telephone and at exhibitions to provide an excellent client experience.
• Able to generate leads (visits, quotes and renewal dates) working effectively and in partnership with the wider team. Organized, disciplined and measured in managing own workload and time.
• Ability to communicate effectively with others whilst working closely and flexibly.
• Ability to work in a regulated, compliant and client-focused environment.

What makes you stand out

• Chartered Insurance Institute Certificate in Insurance.
• Previous experience making high volumes of outbound calls.

What we offer

• 28 days annual leave plus bank holidays
• Your birthday off
• Group Personal Pension
• Bonus scheme
• A holiday buy scheme
• An array of health and wellbeing benefits, company cash plan, income protection and life assurance
• Enhanced sick pay and parental leave
• Support and funding toward study and professional qualifications
• Paid time off for volunteering

Hear from the hiring manager

"We're looking for someone who shares our team's collaborative, accountable, and results-driven mindset. Our culture is supportive and rewarding - we celebrate success together and back each other to achieve great outcomes. If you're motivated to make an impact and help drive our business forward, you'll fit right in."

Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size.

We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.