Support Worker - Secure Patient Transport

Job Description

Exclusive Secure Care Services Limited

Support worker - Secure Patient Transport

Scope and purpose of Job Description

As a Secure Transport Support Worker, you will be working alongside a dedicated team who thrive on being able to make a difference.

Primarily based at home, you'll typically be on call and will meet with your team at a mutual location before proceeding to meet with the booking team. With your team, you will assist in the transport of a vulnerable person who may have challenging behaviour, and ensure they reach their destination safely.

Some days you may be scheduled to work alongside vulnerable people in a secure environment instead of working in the vehicle. Our clients often require additional support in secure environments, you would help to provide support to a vulnerable individual who exhibits challenging behaviour.

We ensure our staff are trained to the highest level, allowing any scenario to be competently handled and effectively managed.

Our Service could include :

Court appearances

Transportation from custody to prison/court

Transport of high-risk absconders and adults/young people who self harm

Transport of adults and young people displaying behaviours that may challenge

Medical appointments

Supervised contacts

Moving or returning to a placement

Main Tasks And Responsibilities

Complete regular and routine training as directed by the Management team
Support Service Users to their destination in an ethical and dignified approach
To be able to respond and deploy to Head Office (S43 4UL) within 30 - 60 minutes
Provide a tailored approach to ensure a consistently positive approach to the Service user
Complete timely, factual records as the shift transpires
Supporting a Service User in various tasks
Ability to work across our many services to maintain a safe environment for our clients
Complete regular and routine training as directed by the Management Team.

Education and Skills Required

Fluency in English (both written and verbal)
Experience of working with challenging behaviour is desired, but not essential
Having a 'can-do' attitude towards new tasks
Ability to work effectively as part of a team
Effective verbal and written communication - Essential
Ability to self manage your workload around the Service User's requirements.
A full UK Driving Licence is required
Competency with modern smartphones

Essential requirements of the role

Enhanced DBS and subscribed to the update service (will be completed by Exclusive Secure Care Services Limited if required)
Held a full UK Driving Licence for at least 12 months
Available to work Monday to Sunday
For Insurance purposes, candidates must have at least 5 years UK residency

All relevant training will be provided by Exclusive Secure Care Services limited.

All candidates will be required to attend a pre-employment Physical Intervention training course as part of the interview process.

Your Benefits

21 Days Pro Rata Annual Leave
Your birthday off as an extra day holiday - (After 1 years service)
A warm and welcoming team
Guaranteed 42 hours minimum pay per week
Minimum of 1% annual increase in salary
Over time rate at 1.25 when working a day off
Excellent progression routes

Working Hours/Pay

Monday to Sunday
Overtime availability at increased rate
Weekly Pay - Guaranteed 42 hours
Extra hours over contracted hours paid 8 weekly
Pay starts at £13.00 per hour during 3 month probation £28392 per annum
Pay rises to £14.00 per hour - £30576 per annum - Support Worker (after probation)
Pay rises to £15.00 per hour - £32760 per annum - Senior Support Worker
Pay rises to £16.00 per hour - £34944 per annum - Senior Supervisor
Pay rises to £17.00 per hour - £37128 per annum - Team Leader/Manager

Job Types: Full-time, Permanent

Extra Information

We are currently looking for full time staff only for this position
Our head office is located in Barlborough, Chesterfield. S43 4UL
We pride ourselves in being able to deliver a consistently high service to all our Clients
We are committed to the Safer Recruitment Process. Successful applicants will be registered with the Disclosure & Barring Service (DBS) and be required to provide 10 years of work history (including any gaps) and two references, one of which must be your most recent employer.
At Exclusive Secure Care Service Limited we are committed to safeguarding and promoting the safety and wellbeing of all children and adults in our care. We believe that all our Service Users deserve a safe, happy and healthy environment and we expect all our staff to share this commitment.

Job Types: Full-time, Permanent

Pay: £13.00-£17.00 per hour

Application question(s):
Do you own a reliable working vehicle?

Experience:
Working in Secure Environments: 1 year (required)

Licence/Certification:
Full UK Driving Licence held for a year or more (required)

Work Location: In person