Support Engineer (2nd Line)

2nd Line IT Support Engineer/Junior Consultant (Azure, M365, Meraki)

We are hiring for an experienced 2nd Line Support Engineer/Junior Consultant with a background of supporting a variety of complex and at times, challenging environments which are predominantly focused on cloud environments built with Azure and M365 estate. Any Cisco Meraki experience would be considered advantageous but not essential.

Candidates wishing to apply for this position will need to have the right attitude, be driven and ambitious and at the same time be supportive and naturally inquisitive.

The successful 2nd Line Support Engineer/Junior Consultant will be responsible for tackling 1st line escalations and working closely with 3rd line engineers to resolve where required. You will have the desire to learn, progress and be responsible for the deployment, config and management of projects, managing clients and progressing into the pre-sales space. Technologies will include - Azure Virtual Desktops, Microsoft Intune, Sophos, DUO, Mimecast and the M365 suite.

Candidates wishing to apply for this position will have good solid communication skills (both written and spoken), reside within a 1 hour commute of Gatwick/Crawley and have a full UK Driving Licence.

Salary: up to £32,000 Per Annum

Location: Gatwick/Crawley