Store Manager - 40 Hours - Sweaty Betty

Overview

Current employees, please apply in Workday. Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers - every step of the way.

Our Store Managers are incredible, inspiring and innovative retail leaders. With a true love for sales and product, you will be joining a network of amazing individuals. They are committed to achieving the best for both our brand and our people and bringing our values to life every day. We are looking for highly motivated and enthusiastic leaders who are driven delivering results and achieving targets. Recruiting, hiring, and developing a cohesive team of highly motivated and engaged individuals will be an integral aspect to the role alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do.

Responsibilities

• Be a role model - motivate and engage your team to bring to life the brand values every day, promoting an inclusive and positive working atmosphere underpinned by celebrating success.

• Own all sales and profit results, drive cost management of all aspects outlined on the P&L reporting, including payroll management, sales and KPIs.

• Deliver outstanding service to all customers, demonstrating role model behaviours for the team.

• Communicate efficiently on the floor and behind the scenes. Develop and maintain relationships across the business, with customers and with community partners.

• Foster a supportive, productive and inclusive environment that promotes teamwork and accountability.

• Ensure policies, operational standards and procedures are communicated, understood and implemented, including security, people, health & safety and stock management.

• Identify innovative methods to boost customer loyalty and drive the brand locally within the community.

• Foster a supportive, productive and inclusive environment, always putting your team first.

• Partner with the wider business to ensure prompt placement of stock and the smooth running of the store overall.

• Responsible for all change management in store and engaging your team to adapt to new ways of working within the brand.

• Create amazing customer experiences through authentic service that leaves a lasting impression.

Knowledge, Skills, and Abilities Required

• Experience in a management role, thriving in a fast-paced, client-focused retail environment

• Commercial approach with a proven sales background and experience setting and delivering store KPIs

• Flexible and adaptable, comfortable working in a fast-paced environment

• Flexible schedule and availability to work mornings, evenings, weekends and holidays

• Passion for our brands and brand lifestyles

• Ability to work under pressure and manage multiple tasks at once

• Proficient in POS systems

• Budget management experience, including payroll and expenses

• Exceptional customer service and team management skills, including a proven track record of developing others

• Interest in and awareness of market trends in the retail industry

• Ability to work under pressure and manage multiple tasks at once

Working Conditions

• Retail environment

US Candidates Only

• Performing duties consistent with the Company's AAP/EEO goals and policies

• High School diploma or equivalent

The Extras

• Generous clothing allowance

• Excellent training & development opportunities

• Quarterly bonuses

• 60% off all Sweaty Betty merchandise

• 25 days holiday (pro-rated if working part-time)

• Refer a Friend bonus scheme

• Season Ticket Loan

• Access to Retail Trust - advice & support tool

• Dedicated budget to attend fitness classes (per store)

• Access to Sample sales

• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)

• Enhanced Family Leave policy

Our DEI Commitment

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.

We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.

Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."

We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.