Software Architect

Opportunity

We are seeking an experienced Software Architect to join our Employee Communications Architecture team. You will lead the design and evolution of our SaaS Employee Communications platform providing multi channel employee communications capabilities to our global customer base.

Key Responsibilities

• Produce, promote and govern scalable and reliable architectural patterns and standards to follow (with reference implementations).
• Architect and evolve systems to ensure modularity, scalability, and performance across a multi tenant SaaS environment.
• Design and implement capabilities across our SaaS platform leading on PoCs for emerging capabilities.
• Collaborating with stakeholders to align architecture roadmaps with product vision, business value and agile delivery.
• Collaborate with cross functional teams including engineers, product managers, DevOps, and QA to deliver cohesive solutions.
• Implement secure, standards compliant authentication and authorization using tools like Curity, Cognito, OAuth2, and OIDC.
• Guide design decisions, Lead design and code reviews, mentor engineers, and foster a culture of engineering excellence and continuous improvement.
• Explore market and open source offerings for new capabilities and lead buy versus build decisions including leading vendor and partner technical evaluations.
• Explore and incorporate AI/ML capabilities, including LLMs and generative workflows.
• Maintain focus on performance optimization, cost efficiency, and operational excellence through metrics and monitoring tools.
• Collaborate on troubleshooting and resolving issues with tuning, coding or design.
• Evaluate industry trends for opportunities and risks, including security.
• Mentoring, coaching, cultivating innovation and knowledge sharing across Engineering.

Education & Experience

• Bachelor's or Master's degree in Computer Science, Engineering, or related field.
• 10+ years of development experience with at least 3 years in architect roles.
• Expert level proficiency in Node.js / TypeScript, including asynchronous programming and modular architecture.
• Strong hands on experience designing and scaling applications using microservices and AWS serverless services.
• Proven understanding of distributed systems, multi tenancy, RBAC, and SaaS security principles.
• Event Driven & Streaming Systems: Hands on experience with event streaming (Kafka, Kinesis, SNS/SQS) and asynchronous workflows.
• Observability & Reliability: Champion observability (logging, metrics, tracing) and resilience patterns (circuit breakers, retries, chaos testing) to ensure fault tolerance and rapid recovery.
• Experience with implementing and governing data architecture.
• Experience with CI/CD, infrastructure as code (CDK/Terraform), Git workflows, and automated testing.
• Familiarity with React or modern frontend frameworks.
• Knowledge of AI/ML integrations, LLM tooling (Cursor, Windsurf), or generative AI workflows is a bonus.
• Excellent communication skills with both technical and business stakeholders and a proven ability to influence across teams and functions.
• You are a change leader. You listen, negotiate, gain support, and motivate people to move to the new position.
• You are strategic and innovative. You develop creative solutions to complex challenges using standards when available or by developing new standards when appropriate.

Who We Are

We are a values driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that's on the move.

We live the Poppulo values each day, as they are key to everything we do.

• Bring Your Best Self We show up authentically, are self aware and always strive to be better.
• See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.
• Together We're Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.

Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast growing global technology company, with offices in Ireland, the US, and the UK.

Poppulo is an equal opportunity employer.

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