Service Manager - Sports

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JOB BAND: D
CONTRACT TYPE: Permanent, Full Time
DEPARTMENT: Strategy & Platforms
LOCATION: Salford - Media City
PROPOSED SALARY RANGE: £46,000 - £56,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

Please note this role will be mapped to our Internal role title of Senior Editorial Manager

Purpose Of The Role

Join the dynamic and growing Strategy & Platforms team at BBC Sport as a Service Manager. In these exciting new roles, you'll help shape how audiences experience sport across BBC iPlayer and YouTube. You'll be at the heart of curating and managing our digital sport content, ensuring it reaches and resonates with diverse audiences across the UK

WHY JOIN THE TEAM

This is a unique opportunity to be part of a forward-thinking team that's redefining how sport is delivered to digital audiences. You'll work with passionate colleagues across editorial, production, and product teams, and have the chance to influence strategy, innovate with formats, and make a real impact on how millions engage with BBC Sport content

YOUR KEY RESPONSIBILITIES AND IMPACT:

You will be responsible for the day-to-day management and delivery of BBC Sport content across BBC iPlayer, Red Button, and YouTube. This includes overseeing the development of the service and ensuring it runs smoothly and efficiently. Using data to inform your decisions, you'll provide clear editorial direction and sound judgement to shape the output.

Editorial excellence will be at the heart of your work, from sub-editing and writing to selecting imagery and promotional formats. You'll collaborate closely with both internal and external stakeholders to coordinate content delivery, manage durations, and align with proposed transmission dates.

A key part of your role will be curating the Sport category and homepage rails on iPlayer, guided by the priorities set by the iPlayer Sport Editor. You'll also manage the schedule in a live environment, responding to real-time changes and balancing live streaming with on-demand content.

Working alongside production teams across Stories, Events, Sport+, Nations & Local, and independent producers, you'll ensure all content meets the high standards expected of the BBC Sport service.

iPlayer and Product Liaison

Collaborate with the central iPlayer team and channel schedulers to ensure Sport content meets editorial standards and supports audience growth targets.

Support the Editor in implementing product experiments and growth initiatives, ensuring performance data is monitored and shared with relevant teams.

Assist digital leads with the definition, creation, and management of metadata to enhance content discoverability.
Demonstrate strong multi-project and time management skills, with the ability to plan, prioritise, and meet fixed deadlines under pressure.

YouTube

Contribute to shaping and evolving the content strategy for BBC Sport on YouTube, ensuring it aligns with audience expectations and platform trends.

Advise and support teams in producing content that fits the tone, style, and technical requirements of YouTube.

Curate standout content based on audience engagement insights, while helping to develop and test new formats tailored to the platform

Work with BBC's account managers at YouTube and Google to inform strategy and exploitation

Monitor channel analytics and offer data-informed decision making

YOUR SKILLS AND EXPERIENCE
ESSENTIAL CRITERIA:

Experience in a broadcast or on-demand environment.

Strong editorial judgement and creative thinking.

Proven ability to manage multiple projects and deadlines with attention to detail.

Understanding of audience behaviour and data-informed decision making.

Experience working in a live or fast-paced editorial environment.

Familiarity with BBC systems and workflows.

Experience working with YouTube and iPlayer, along with other digital video platforms.

Knowledge of sport and its audiences in the UK.

Please note this role will involve working some evenings and weekends.

Disclaimer

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

Information at a Glance This is your BBC

At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain.

Find out more about the BBC Life at BBC

Here you will benefit from:

• Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pensionscheme and discounted dental, health care and gym.
• Excellent career and professional development.
• Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer.
• A values-based organisation where the way we do things is important as what we do.

Benefits may vary if you are joining on an FTC basis.

Learn more about life at the BBC and our values in our candidate pack.

Candidate pack You belong

We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.

We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Find out more about diversity, inclusion and belonging in our strategy below.

Diversity, inclusion & belonging strategy Disability confident

We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss:

BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.