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Service Management Analyst - 1st Line Ops & Cloud (London)
Posted 6 days 6 hours ago by BT Group
Permanent
Full Time
Other
London, United Kingdom
Job Description
A leading telecommunications provider in London is looking for a Service Management Centre Analyst to manage customer inquiries and support service transitions. This key role involves working with technical tools for service operations and ensuring compliance with service level agreements. Successful candidates will demonstrate service desk experience and familiarity with cloud technologies. Benefits include a competitive pension scheme and generous leave policies.