Senior Project Delivery Manager

About Legal 500:

Legal 500 was founded by John Pritchard in 1987 as the original clients' guide to law firms, the first of its kind. It is now a data-driven, AI-optimised research platform which benchmarks, informs and connects providers and users of legal services in over 100 countries worldwide.

Our research and data are trusted and relied upon by corporate clients globally as an essential part of the process, both of instructing law firms with new mandates, and when reviewing existing mandates or panels.

We exist to empower both buyers and sellers in the international legal marketplace to make better decisions and have improved outcomes for their organisations. This is achieved by leveraging a trusted, comprehensive research process with a unique, vast, proprietary and constantly updated set of client-supplied data, unrivalled in the market.

On the supply side of the legal market, every year Legal 500's team of over 150 researchers, technologists, data analysts, journalists and content specialists collate and review 60,000+ data-submissions from law firms and conduct interviews with thousands of leading law firm partners.

On the demand side, Legal 500 analyses confidential data from 300,000+ commercial law firm clients to benchmark law firms and lawyers by practice area; industry; jurisdiction; as well as by proprietary client satisfaction metrics, NPS , and other qualitative and quantitative criteria.

Legal 500 is the only source of this depth of global research and data on law firms, lawyers and their clients.

About the Role:

We see the Senior Project Delivery Manager as a hands-on, outcomes-driven leader responsible for delivering cross-functional, strategically important initiatives that drive organisational transformation and operational maturity. Projects may range from tooling selection and integration to complex business change involving multiple teams, systems or regions.

The role operates with a high degree of autonomy - taking ownership of detailed scoping, structured planning and coordinated execution. Acting as a bridge between strategy and operations, the postholder ensures complex initiatives move from intent to impact, embedding sustainable change across teams.

What You'll Do:

• You'll be responsible for leading Strategic Project Delivery within Legal 500, which includes owning end-to-end delivery of complex, cross-functional projects - from scoping through to execution, handover, and adoption.
• You will balance the dual role of planner and doer - managing dependencies and risks while contributing directly to project outputs (e.g. process mapping, change impact assessments, communication artefacts
• Enable Organisational Change and Integration, including developing and delivering practical change management strategies to support adoption, engagement, and sustained behavioural change
• Lead integration and transformation workstreams that require coordination across multiple business areas, operating models, and systems as well as partnering with functional leads to ensure operating model, policy, and process implications are understood and addressed
• You'll be responsible for strengthening Project Delivery Discipline and Standards, which involves applying and continuously improving PMO delivery frameworks and toolkits, promoting consistency and realism in project planning and execution
• Coach project contributors and functional leads to strengthen delivery accountability, planning rigour, and cross-team coordination
• Contribute to the PMO's ongoing evolution by identifying scalable improvements in project governance, visibility and decision-making
• You'll drive Visibility, Insight, and Decision Support by producing clear, outcome-focused reporting and recommendations for senior leadership, surfacing progress, risks, and interdependencies in addition to supporting portfolio-level insight by maintaining high-quality project documentation and feeding lessons learned into PMO reporting cycles
• You'll also use data and delivery insights to inform prioritisation and trade-off decisions
• You'll also be a big player in driving Continuous Improvement and Capability Building, by capturing lessons learned and developing reusable delivery assets, frameworks and playbooks.
• Act as a trusted advisor to business leaders and a role model for effective project delivery and change leadership and support the Director of People & Business Operations in shaping PMO practices and strategic delivery priorities

What We're Looking For:

• Proven experience leading complex, cross functional projects or programmes, ideally in multi disciplinary or matrix environments
• Strong delivery planning skills - able to scope, structure, and deliver projects from initiation to adoption with limited direction
• Demonstrated ability to manage change across people, process, and technology dimensions
• Comfortable working hands on in developing outputs such as delivery plans, process documentation, comms plans, and risk registers
• Excellent stakeholder management skills with the confidence to challenge, influence, and align senior leaders
• Strong analytical and problem solving capabilities, with experience using data and structured thinking to inform decisions
• Familiarity with modern PMO and delivery practices (e.g. hybrid project approaches, Agile concepts, continuous improvement)

It'd be great if you also had:

• Experience of large scale transformation or integration projects involving multiple teams or systems
• Background in professional services, data, or technology led organisations

Other details:

• Office location is 188-190 Fleet Street, London
• We operate a hybrid working policy (3 days per week in the office)