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Sales Support Administrator

Posted 5 days 6 hours ago by Reed

£27,000 - £29,000 Annual
Not Specified
Middlesex, Uxbridge, United Kingdom, UB100
Job Description

Our client is looking for a proactive and detail-oriented Sales Administrator to join their team.

The role involves managing customer orders, ensuring accurate data entry into the CRM system, and overseeing the end-to-end order process. The ideal candidate will be a confident communicator with a logical mindset and the ability to work effectively under pressure.

Day to day of the role:

  • Ensure accurate entry of customer orders into the CRM system and maintain up-to-date records.
  • Communicate effectively with customers and colleagues via telephone and email, addressing queries promptly.
  • Manage promised delivery dates, ensuring they are met and communicated to customers.
  • Oversee the entire order process, including dispatch and delivery details.
  • Process customer quotations and manage daily distribution through CRM systems.
  • Conduct stock control and oversee transfers.
  • Maintain daily communication with the warehouse, adhering to global logistic guidelines and conducting self-audits.
  • Visit the warehouse to identify areas for continuous improvement.
  • Support the flow of goods from the parent company to end customers, ensuring efficiency at all stages.

Required Skills & Qualifications:

  • Ideally a 2:1 Bachelor's degree in any discipline.
  • Full driving licence.
  • Experience in a professional environment is advantageous.
  • Excellent communication skills, both written and oral.
  • Logical and precise thinking with a good head for numbers.
  • Target-oriented mentality with the ability to self-evaluate and innovate.
  • Ability to work well within a team and independently to defined objectives.
  • Capable of working effectively under pressure and to tight deadlines.
  • Proficient in multi-tasking with high attention to detail.
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