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Sales Administrator

Posted 3 days 6 hours ago by Pertemps Dudley West Brom Perms

£22,000 - £23,000 Annual
Permanent
Not Specified
Other
Worcestershire, Kidderminster, United Kingdom, DY101
Job Description
We are recruiting for a Sales Office Administrator to work for a company based in Kidderminster who has recently acquired 3 new businesses so now is the time to join!The main objective of the role will be to co-ordinate all the sales office activities and customer service enquiries aimed at meeting both customer and business requirements.The main duties will be:
  • Providing internal and external support for internal & external customers
  • "Representing the business in a positive and professional manner.
  • Responding effectively to all types of customer enquiries on the telephone, fax, email or face to face
  • Use CRM office systems to respond effectively to customer enquiries and processing orders.
  • Ensuring outstanding orders are progressed and customers are kept informed.
  • Handling Customer Service issues to resolution for non-fitted and fitted complaints.
  • Admin and sales support for internal and external customers to ensure the needs of customers and the business are met.
  • Any reasonable tasks or activities to ensure Job Purpose is delivered.
The successful candidate will have the following skills:
  • Excellent Customer Service skills
  • Accurate data input skills
  • Product knowledge will full training
  • Strong Administration skills
  • Problem Solving
  • Pro-active, can do approach
  • Good organisational skills
  • Customer Service
  • Flexibility, Multi-tasking
  • Teamwork
In return the company will provide full product training, full training on all their systems and a friendly working environment.Please send your CV to
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