Retail Supervisor (16 hrs)

Job reference: -037757

Location

15 Walford Walk, Kingfisher Shopping Centre, Redditch, B97 4HJ

Start date

Immediately

Job Overview

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Redditch store. You will be offered a competitive hourly rate of up to £13.91 per hour plus non contractual hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers. This is a part time, permanent position and you will be contracted to work 16 hours per week.

Ideal Candidate

Energy, drive and passion to work in a fast paced, customer facing, retail environment.

You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally have worked as a supervisor previously.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Open and close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example by recommending and promoting complimentary products with each sale.
• Assist management in leading the team to achieve store sales targets and KPIs.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Qualifications

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks - including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• The commitment to work 16 hours per week and the flexibility to work any day (Monday - Sunday).

Salary & Pay

Up to £13.91 per hour plus non contractual hourly sales commission.