Retail Betting Assistant

Retail Betting Assistant RBA

Starting Salary: €14.40 per hour

As a Retail Betting Assistant at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. You will engage warmly with every visitor, promote our online and retail products, and provide best in class service.

How you'll do it

• Host customers in shop and cross sell retail and online products
• Answer customer queries and inform them about latest promotions
• Assist customers to place bets through betting terminals, telephone services, and in shop transactions
• Maintain excellent shop presentation standards
• Steer operations in the absence of the Shop and Deputy Manager to ensure smooth functioning
• Adapt to different situations while remaining customer focused
• Fulfil social responsibility duties by adhering to established guidelines and regulations

Benefits

• Competitive salary with increase after 12 months
• Additional premiums for overtime, Sundays, and bank holidays
• Paid rest breaks and flexible work patterns
• Performance bonus & promotional rewards
• Family leave (Maternity, Paternity, Adoptive, Parental Leave & wedding leave)
• Company Share Save Scheme (25% discount on Flutter Shares)
• Life cover, company pension scheme, company sick pay, discounted health insurance
• Employee assistance programme (up to 6 free counselling sessions)
• Financial wellbeing platform - NUDGE
• Company social events, group discount scheme, eyecare vouchers, cycle to work scheme, tax saver tickets (bus/rail)

Values

• Customer First, Always
• Change The Game
• Win Together
• Free To Be Me

We're proud of our values, which guide the decisions we make and how we do things at Paddy Power. We encourage people from all backgrounds, ways of thinking and working to apply. If you need adjustments to make this role work for you let us know and we'll see how we can accommodate them.

Join us and grow your career with Flutter!