Reservations & Admin Agent - Guest-Centric Hospitality Pro

Ibis Cambridge Central Station, part of the Accor network, invites passionate hospitality professionals to join the Reservations/Admin Agent team in Cambridge. You will be the first point of contact for guests, handling reservations and enquiries while delivering high levels of guest satisfaction.

Responsibilities include guiding guests to select the best room options, managing bookings and changes, and coordinating with front office to optimise occupancy.