Payroll Lead (Team Leader)

Ready to work together and make a real difference? Join us as our Payroll Lead and help keep Sandwell Council running smoothly!

Are you ready to step up and make a real impact at the heart of Sandwell Council? Do you thrive on solving challenges, supporting your team, and making sure every detail is right? If so, you could be the Payroll Lead we're looking for.

As our Payroll Lead, you'll play a vital role in ensuring every colleague is paid accurately and on time. You'll be the go-to expert for complex payroll queries, providing clear advice and guidance to employees and managers. Working closely with HR, Finance, and other departments, you'll help drive improvements, support system changes, and make sure our payroll service is always compliant, efficient, and customer-focused. You'll also deputise for the Payroll Manager, representing the team and making key operational decisions when needed.

You'll be responsible for quality control, data security, and the smooth running of all payroll processes, from recruitment and appointments to leavers, contractual changes, and pay adjustments. Your attention to detail, commitment to confidentiality, and ability to manage competing priorities will help us deliver a service colleagues can trust.

If you have experience in payroll operations, a passion for getting things right, and the confidence to lead and inspire others, we'd love to hear from you. Join us and help make a real difference for Sandwell's workforce, while living our values of One Team, Customer Focused, Inclusive, Ambitious, and Accountable.

You'll need:

Experience in payroll administration, with up-to-date knowledge of payroll legislation and best practice

Strong organisational skills and attention to detail

Confidence handling complex queries and making operational decisions

Ability to lead, inspire, support, and quality-check the work of a team

Excellent communication and customer service skills

Commitment to confidentiality and data security

A collaborative, positive, proactive approach

Commitment to our values: One Team, Customer Focused, Inclusive, Ambitious, and Accountable