Ops Senior Manager: Contact Center & Back Office Lead

Teleperformance is hiring an Operations Senior Manager in Dublin. The role involves overseeing daily operations, driving performance metrics, and leading a team of Assistant Operations Centre Managers. The successful candidate will have over 8 years of leadership experience in contact centre operations, possess a bachelor's degree, and exhibit strong analytical and communication skills. This is a full-time, onsite position requiring residency and work permission in Ireland. Teleperformance promotes a culture of diversity and high employee engagement.