Operations Coach: Training, Policy & Support Lead

Teleperformance is hiring an Operational SME in Dublin, Ireland. This full-time role requires fluency in French and English and a passion for supporting and mentoring new agents. Responsibilities include coaching, resolving inquiries, and ensuring compliance with client standards. Applicants must have at least two years of operations experience in a relevant environment and hold valid work permission for Ireland. This position offers a competitive salary and is part of a dynamic team focused on delivering high-quality support.