Lead Product Manager, Core Banking

We're on a mission to make money work for everyone.

We're waving goodbye to the complicated and confusing ways of traditional banking.

With our hot coral cards and get paid early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We're not about selling products - we want to solve problems and change lives through Monzo ️

Core Banking Team

Core Banking is responsible for the current account used by 13 million customers. That includes creating compelling value propositions for different audiences (including Joint, Under 16s and 16 to 17 accounts), designing the overall app structure, the day to day money management experience (including features like Trends, Salary Sorter, Bills Pots, and more) and other value propositions like Travel. The collective also owns Subscriptions, paid upgrades that unlock extra benefits and functionality to help customers make financial progress.

We're now gearing up for our next phase of growth, from 13 million to 20 million customers.

Ensuring that we continue to meet and exceed the needs and expectations of our customers, and drive continued customer growth and engagement with Monzo Subscriptions.

Responsibilities

• Create and own the strategy for your area, balancing long term growth and engagement with short term targets.
• Collaborate with engineering, design, data, user research and marketing to identify and validate new opportunities.
• Lead the planning process and roadmap prioritisation, ensuring alignment within the team and with wider business goals.
• Create delightful experiences that solve user needs and pain points.
• Work with cross functional partners, including legal, compliance and regulatory affairs where relevant, to ensure projects are delivered on time.
• Communicate effectively and inspire stakeholders with the product vision.
• Mentor another PM in your area, supporting their product strategy goals and delivery.

Qualifications

• Shipped world class products at a fast growing company.
• Track record of leading market leading value propositions that drive significant growth and engagement.
• Experience mentoring or managing PMs, with coaching ability and constructive feedback skills.
• Data driven and commercial mindset, proven impact through experimentation and optimisation.
• Excellent problem solving, decision making and ability to simplify complex matters.
• Strong collaboration skills across engineering, design, data, user research, marketing, legal and compliance.
• Fast learner, humble, curious, and passionate about building value for customers over purely business results.

What's in it for you

• ️ Help to relocate to the UK.
• Visa sponsorship.
• Role based in our London office, with flexible co location and distributed working within the UK.
• Flexible working hours; trust to work when you are most productive.
• £1,000 learning budget per year for books, training courses and conferences.
• And much more - see our full list of benefits here .

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone.

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at the application stage