IT Support (m/f/d) Workforce Management

The Berlin fire department was founded in 1851, making it the oldest professional fire department in Germany. With around 5,500 employees and 35 professional fire stations, it is also the largest professional fire department in Germany. Together with the approximately 1,500 members of Berlin's 59 volunteer fire departments, the employees of the Berlin Fire Department do their best to protect the city and its people every day.

Key figure: 165/2025

The Berlin Fire Department is looking for an employee as

IT Support (m/f/d) Workforce Management Details about the advertised position: Office:

Central Personnel Service - Voltairestr. 2, 10179 Berlin

Job title:

Employee covered by collective agreement

Remuneration / pay grade:

E11 TV-L

Fixed term:

unlimited

Application deadline:

11.11.2025

Your field of work includes:

As a Personnel Officer (m/f/d) Workforce Management, you will be responsible for smooth system operation, technical development, customizing and user training.

Your tasks will include:

• Establishing and ensuring the basic functionality of the SP-Expert and Plano systems
• Basic technical planning, automation and settings in the system
• Conception, preparation and implementation of training courses for in-house employees (development of learning objectives and development of training documents/programs)
• Processing of forwarded requests from first-level support

We offer you:

• An interesting, challenging and secure job
• Professional and personal development opportunities and prospects
• Individual support with a wide range of training and development opportunities
• a collegial working atmosphere in a competent and friendly working group with modern IT equipment
• Family-friendly working conditions (e.g. flexible working time models and parent-child rooms)
• 30 days' vacation per year
• An annual special payment and a company pension
• very good public transport connections as a centrally located employer in the city center
• Free admission to swimming pools operated by the Bäderbetriebe as part of the sports promotion program
• Opportunity to do one hour/week of sport during working hours
• A monthly capital city allowance of 150 euros or a subsidy for a company public transport ticket plus the difference to 150 euros
• A company health management program with a wide range of offers designed to keep you healthy
• Use of free social counseling
• Home office can be agreed on a pro rata basis after a familiarization phase

You bring with you:

• A completed university degree (Bachelor's or equivalent university degree) in the field of administrative informatics or comparable courses of study (in particular computer science, business informatics, computer engineering)

Experience and knowledge required to perform the tasks:

• Experience with workforce scheduling and corresponding IT systems such as SP-EXPERT, Plano or comparable software is required
• Experience with reporting systems and programming interfaces
• Knowledge and confident application of collective bargaining law (TV-L), Working Hours Act (ArbZG), civil service law (LBG, BeamtStG) are an advantage

The requirements profile (AP) is part of the job advertisement and can be found under "Further information". The requirements profile is the binding basis for the selection decision. Please save the requirements profile, as it can no longer be viewed after the application deadline.

Are you interested in the advertised position? Then we look forward to receiving your online application via the "Apply now" button (bottom right of the job advertisement).

Please attach the following documents to your application in PDF format (max. 15 MB per attachment)

• Meaningful letter of motivation
• Curriculum vitae in tabular form showing all previous activities, further training courses qualifying for the field of work and special qualifications for the advertised field of work
• Current reference letter
• Proof of completed university studies
• Other documents (e.g. certificates, work references) as proof of the required experience, if applicable
• recognized language certificate of German language proficiency (at least C1) according to the competence scale of the Common European Framework of Reference for Languages (CEFR), if your language of origin is not German

(Incomplete applications cannot be considered!)

The complete application documents must be submitted in German or in German translation.

In the case of foreign educational qualifications, proof of equivalence to a German qualification must be provided. Further information can be obtained from the Central Office for Foreign Education (ZAB) at

The reference is of crucial importance in the selection process. You should therefore enclose a copy of your reference with your application or submit it immediately.

Unfortunately, costs incurred in connection with your application (postage, travel costs, etc.) cannot be reimbursed.

The Berlin Fire Department would like to increase its proportion of women, which is why we are particularly pleased to receive applications from motivated female candidates.

Recognized severely disabled persons and persons of equal status will be given preferential consideration if equally qualified. Please indicate any severe disability in your application.

We are in an ongoing process of cultural change and towards more diversity and would also like to receive applications from people who are or could be affected by structural discrimination.

Please direct any questions about the role to:

Marcel Fettien, ZS P C
Area: Central Human Resources Service, Group Head of Human Resources Management and Planning
Phone: 030 /

Please direct any questions regarding the job advertisement to

Caroline Mielke, ZS P B 217
Central Service - Personnel Recruitment - Personnel Selection Upper and Higher Service
Phone:

Further information:

During the application phase, communication will be exclusively by e-mail; receipt of your application will be acknowledged with an electronic acknowledgement of receipt. Please check your inbox and spam folder regularly during this time. If you do not receive an e-mail, you may not have entered your e-mail address correctly.
Applicants' data will be stored and processed electronically in connection with the recruitment process and, if applicable, recruitment ( 18 BlnDSG in conjunction with 24 BDSG). Data will not be passed on to third parties.

We save Berlin. Since 1851.

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Further information