IT Support Manager

Location: Glasgow (Hybrid - 3 days office-based)

Are you a hands-on IT Support Manager ready for your next challenge?
Cintra is looking for an experienced and proactive IT Support Manager to join our growing team in Glasgow. This hybrid role offers the perfect balance between strategy and hands-on technical work - ideal for someone who thrives on keeping systems running smoothly while driving innovation and improvement.

What You'll Be Doing

• ️ Managing core IT systems including Active Directory, Microsoft 365, Azure, and virtual environments
• Maintaining strong cybersecurity posture, responding to alerts from tools like Sophos and Arctic Wolf, and addressing software vulnerabilities
• Providing IT support to Global teams, both remotely and on-site, ensuring seamless day-to-day operations
• Overseeing the IT hardware lifecycle - from onboarding and issuing laptops to decommissioning equipment
• Leading and contributing to automation projects to enhance internal efficiencies
• Managing a small IT team, providing leadership while also staying hands-on
• ️ Continuously evaluating and improving processes and systems to support growth

About You

• Proven experience in a similar IT management or senior IT support role
• Strong knowledge of Microsoft technologies: Active Directory, M365, Azure
• Solid understanding of IT security practices and vulnerability management
• A natural problem solver who can balance immediate support with long-term improvement
• Able to manage small-scale projects and collaborate across teams to implement solutions
• Excellent communication skills, with the ability to support both technical and non-technical colleagues

Why Join Cintra?

At Cintra, we're at the forefront of cloud and data innovation. With a collaborative team culture, global presence, and a clear focus on technology-driven transformation, this is your chance to play a key role in shaping our internal IT future.

Ready to step up and make an impact?
Apply now and become an essential part of Cintra's global team!